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For Companies At a Glance
- Tasks: Welcome guests and provide exceptional service in a vibrant restaurant environment.
- Company: Join a world-renowned steak restaurant, certified B Corp and top-rated employer for over a decade.
- Benefits: Enjoy flexible hours, discounts, wellness perks, and generous holiday leave.
- Why this job: Be part of a sustainable team making a social impact while developing your skills.
- Qualifications: No prior experience needed, just a passion for hospitality and great communication skills.
- Other info: Receive extensive training and support from an amazing team dedicated to your growth.
We are looking for a 'people person' with outstanding guest experience skills. Someone who can provide a world class welcome to our guests, by demonstrating fantastic knowledge of our amazing restaurant and city. You will be an organisational whizz with faultless communication and telephone skills. You will be eager to learn and showcase our delicious food, drink and hospitality. We will provide in depth training and support from our remarkable team.
Work somewhere awesome: Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work, 50% off food in our restaurants for you and your loved ones
- An optional paid day each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
Contact Detail:
Hawksmoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the restaurant's menu and the local area. Being knowledgeable about the dishes and drinks will help you engage with guests and provide them with a memorable experience.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a role-play scenario. This will help you become more comfortable and confident when welcoming guests and handling phone inquiries.
✨Tip Number 3
Show your enthusiasm for hospitality by attending local events or workshops related to food and drink. This not only enhances your knowledge but also demonstrates your eagerness to learn and grow in the industry.
✨Tip Number 4
Network with current or former employees of the restaurant. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the restaurant is looking for in a host. Highlight your guest experience skills and any relevant knowledge about the restaurant and city.
Tailor Your CV: Make sure your CV reflects your organisational skills, communication abilities, and eagerness to learn. Include any previous experience in hospitality or customer service that showcases your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for hospitality and your desire to provide a world-class welcome to guests. Mention specific reasons why you want to work at this restaurant and how you align with their values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a host role.
How to prepare for a job interview at Hawksmoor Group
✨Show Your People Skills
As a host, your ability to connect with guests is crucial. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you made someone feel welcome or resolved a guest's issue.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and special offerings. During the interview, demonstrate your knowledge by discussing specific dishes and drinks. This shows your enthusiasm for the role and your commitment to providing a great guest experience.
✨Demonstrate Organisational Skills
Being an organisational whizz is key for a host. Prepare to discuss how you manage multiple tasks efficiently, such as handling reservations, greeting guests, and coordinating with the kitchen staff. Share any relevant experiences that showcase your ability to stay organised under pressure.
✨Express Your Eagerness to Learn
The restaurant values training and development, so express your eagerness to learn and grow within the role. Talk about any previous training you've undertaken or skills you'd like to develop further, especially in areas like food safety or hospitality.
