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- Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
- Company: Join The AA, a well-loved brand known for its commitment to customer service.
- Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
- Why this job: Be part of a supportive team, with great training and a culture that values you.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Flexible standby hours to fit your lifestyle and opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Ready to be Always Ahead? So are we. As one of our Roadside Rescue Mechanics, you’ll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you’ll be more than a brilliant mechanic; you’ll be a genuine people person and ready to make a positive impact with everyone you meet.
What you’ll be doing:
- Your working day: You’re paid from the minute you get in your van to the moment you get home.
- Work/Life balance: Choose the standby hours to suit your lifestyle.
- Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
- Your team: You’ll join a tight-knit, supportive team and enjoy great development and training opportunities.
- Our company: The AA is loved and recognised by all our customers.
What you’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full category B driving licence, with 6 points or less.
- You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
- You’ll be ready to work both independently and as part of a team, driving to different locations in all weathers.
- A superb communicator, you’ll be skilled at explaining things to our customers so they’re reassured and know what’s going on.
What’s in it for me?
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry leading training.
- Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
- A welcoming, inclusive culture that will help you thrive.
When you’re with The AA, you’re Always Ahead! Interested? Apply today.
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in roadside rescue. Knowing how to operate them efficiently can give you an edge during practical assessments or interviews.
✨Tip Number 2
Brush up on your customer service skills. As a Roadside Rescue Mechanic, you'll be interacting with customers regularly, so demonstrating your ability to communicate effectively and reassure them will be crucial.
✨Tip Number 3
Network with current or former employees of The AA. They can provide insights into the company culture and what they look for in candidates, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your experience with vehicle maintenance and repair in detail. Highlight any specific scenarios where you've successfully resolved issues under pressure, as this will showcase your problem-solving skills.
We think you need these skills to ace Roadside Rescue Mechanic
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what The AA is looking for in a Roadside Rescue Mechanic. Pay attention to the required qualifications and skills, such as NVQ3 in Vehicle Maintenance and Repair and excellent communication abilities.
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that match the job requirements. Emphasise your mechanical skills, customer service experience, and any previous roles that demonstrate your ability to work independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of The AA's values. Mention specific examples of how you've provided excellent customer service or resolved issues in previous jobs to illustrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role that involves direct customer interaction.
How to prepare for a job interview at The AA Group
✨Show Your People Skills
As a Roadside Rescue Mechanic, you'll be interacting with customers regularly. Make sure to highlight your communication skills and ability to reassure customers during stressful situations. Share examples of how you've successfully helped others in the past.
✨Demonstrate Your Technical Knowledge
Be prepared to discuss your qualifications, such as your NVQ3 in Vehicle Maintenance and Repair. You might be asked technical questions, so brush up on your knowledge of common vehicle issues and repairs to showcase your expertise.
✨Emphasise Flexibility and Teamwork
The role requires working shifts and being part of a supportive team. Talk about your willingness to adapt to different schedules and your experience working both independently and collaboratively. This will show that you're a good fit for their culture.
✨Research the Company
Familiarise yourself with The AA's values and services. Understanding their commitment to customer service and community will help you align your answers with their mission, making you a more appealing candidate.
