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- Tasks: Greet visitors, answer calls, assist residents, and manage schedules.
- Company: Thamesfield Retirement Village is a caring community in Henley-on-Thames.
- Benefits: Enjoy flexible hours, competitive pay, and perks like birthday leave and wellbeing days.
- Why this job: Make a real difference in seniors' lives while working in a supportive environment.
- Qualifications: Warm personality, strong communication skills, and previous customer service experience preferred.
- Other info: Join a team that values empathy, respect, and ongoing professional development.
Are you a warm and welcoming individual who takes pride in creating a friendly and inviting atmosphere? Do you have a genuine passion for helping others and making a positive impact on the lives of seniors? If so, we have the perfect opportunity for you! Thamesfield Retirement Village, based in Henley-on-Thames, is looking for a Receptionist to work 9am - 3pm on Saturday & Sunday each week. As a Receptionist at Thamesfield Village, you will be the first point of contact for our residents, their families, and visitors. You'll play a crucial role in ensuring everyone feels welcome, valued, and supported.
Key Responsibilities
- Greeting visitors and residents with a warm smile and friendly demeanour
- Answering phone calls and directing them to the appropriate staff members
- Providing assistance and information to residents and their families
- Assisting with administrative tasks such as managing schedules and appointments
- Maintaining a clean and organised reception area
What We're Looking For:
- A warm and welcoming personality with a genuine passion for helping others
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Previous receptionist or customer service experience is a plus
- Empathy, patience, and a dedication to making a difference in the lives of seniors
Why Join Us:
Thamesfield Retirement Village is more than just a workplace; it's a community that values its employees. When you join our team, you can expect:
- A supportive and caring work environment
- Competitive compensation and flexible part-time hours
- The opportunity to make a meaningful impact on the lives of our residents
- Ongoing training and professional development
- A chance to be part of a team that values empathy, respect, and dignity
In return, we offer a number of benefits including Pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days, plus more.
Contact Detail:
Retirement Villages Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Weekends
✨Tip Number 1
Familiarise yourself with the values and mission of Thamesfield Retirement Village. Understanding their commitment to creating a warm and welcoming atmosphere will help you align your approach during the interview.
✨Tip Number 2
Prepare to share specific examples from your past experiences that demonstrate your excellent communication and interpersonal skills. Think about times when you've made a positive impact on someone's day, especially in a customer service role.
✨Tip Number 3
Showcase your organisational skills by discussing how you manage multiple tasks effectively. You might want to mention any tools or methods you use to stay organised, especially in a busy environment like a reception area.
✨Tip Number 4
Demonstrate your empathy and patience during the interview. Consider preparing a few thoughtful questions about how the team supports residents and families, which will show your genuine passion for helping others.
We think you need these skills to ace Receptionist - Weekends
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Thamesfield Retirement Village is looking for in a Receptionist. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your warm personality and genuine passion for helping others. Share specific examples of how you've created welcoming environments or assisted others in previous roles, especially if you have experience in customer service or as a receptionist.
Highlight Relevant Experience: In your CV, emphasise any previous receptionist or customer service experience. Include details about your communication skills, organisational abilities, and any relevant training that showcases your capability to support seniors and their families.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Retirement Villages Group Ltd
✨Show Your Warmth
As a Receptionist, your personality is key. Make sure to convey your warm and welcoming nature during the interview. Smile genuinely and engage with the interviewer as if they were a resident or visitor.
✨Demonstrate Empathy
Highlight your passion for helping others, especially seniors. Share specific examples from your past experiences where you made a positive impact on someone's day, showcasing your empathy and patience.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you would handle various situations that may arise at the reception.
✨Organisational Skills Matter
Discuss your organisational abilities and attention to detail. You might want to mention any previous experience managing schedules or appointments, as this will demonstrate your capability to maintain an organised reception area.
