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- Tasks: Join us as a Provisioning Engineer to configure SIP and ISDN services for customers.
- Company: Spectrum IT Recruitment connects talent with top telecom companies, fostering innovation in the industry.
- Benefits: Enjoy life insurance, private medical cover, and an employee assistance programme, plus more perks!
- Why this job: Make a real impact in telecoms while working in a fast-paced, dynamic environment with a supportive team.
- Qualifications: A degree in Telecommunications or equivalent experience, plus 3+ years in the field is required.
- Other info: Be prepared for occasional night and weekend shifts as you tackle exciting challenges!
The predicted salary is between 36000 - 60000 £ per year.
This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.
How will you make an impact?
- New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)
- Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request
- Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records
- During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary
- Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues
- Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
- Performs pretesting with LECs and Vendors if required
- Performs quality assurance audits and takes responsibility for errors
- Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders
- Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations
- May be required to work nights, evenings and weekends
Have you got what it takes?
- Bachelor's degree in Telecommunications or related field or equivalent work experience
- 3+ years' experience in telecommunications
- Experience with T1, DS3, OC3, OC12 install and test
- Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)
- Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting
- Command level knowledge Empirix, Wireshark, Ribbon Analytics
- Previous experience with configuring SBCs
- Proven track record of excellent communication and conflict resolution skills
Benefits
- Life Insurance - 4 x Annual Salary
- Private Medical Insurance
- Employee Assistance Program
- GP Online Assistance Portal
- + Much More
Please click the "Apply" button to state your interest in this position.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provisioning Engineer - Telecoms
✨Tip Number 1
Familiarise yourself with SIP and ISDN services, as well as the specific technologies mentioned in the job description. Understanding these concepts will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the telecommunications field, especially those who work with provisioning. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in the application process.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your knowledge of TCP/IP, VoIP/SIP, and related technologies. Being able to demonstrate your technical skills can set you apart from other candidates.
✨Tip Number 4
Showcase your communication and problem-solving skills during interviews. Be ready to discuss past experiences where you successfully resolved conflicts or collaborated with teams, as these are crucial for the role.
We think you need these skills to ace Provisioning Engineer - Telecoms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications, particularly with SIP and ISDN services. Include specific examples of past projects or roles that demonstrate your ability to provision services and troubleshoot issues.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with the requirements, such as your experience with T1, DS3, and VOIP/SIP technologies.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with customers, vendors, and team members in previous positions.
Highlight Problem-Solving Abilities: In your application, mention specific instances where you successfully resolved technical issues or adapted to challenging situations. This will demonstrate your ability to thrive in a fast-paced environment.
How to prepare for a job interview at Job Traffic
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of SIP, ISDN, and other telecom technologies. Be prepared to discuss your experience with T1, DS3, and MPLS circuits, as well as any troubleshooting you've done in the past.
✨Demonstrate Communication Skills
Since the role involves a lot of communication with customers and internal teams, practice articulating your thoughts clearly. Think of examples where you've successfully resolved conflicts or communicated complex information effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting a failed test call. Prepare by thinking through your problem-solving process and how you would document and communicate the steps taken.
✨Show Your Adaptability
This role requires working in a fast-paced environment, so be ready to discuss times when you've had to adapt quickly to changes or unexpected challenges. Highlight your ability to multi-task and stay organised under pressure.
