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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store performance.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership experience and a passion for team development required.
- Other info: Opportunity to shape your success and make a real impact in the community.
The predicted salary is between 28800 - 43200 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with.
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Tesco Billingham
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing that you are a good fit for their team.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully managed teams and improved customer service, as this is crucial for the Store Manager position.
✨Tip Number 3
Research the local community around Billingham. Being knowledgeable about the area and its customers can demonstrate your commitment to driving customer engagement and building relationships, which is key for this role.
✨Tip Number 4
Prepare to discuss your vision for the store's growth. Think about innovative ideas you could implement to enhance customer experience and drive sales, as this will show your ambition and forward-thinking mindset.
We think you need these skills to ace Store Manager - Tesco Billingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position at Costa Coffee. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Leadership Experience: Emphasise your leadership skills and any previous experience managing teams. Provide specific examples of how you've developed successful teams and driven customer service culture in past roles.
Showcase Your Ambition: Costa Coffee is looking for ambitious candidates. In your application, express your enthusiasm for growth and how you can contribute to the company's success. Mention any relevant achievements that demonstrate your forward-thinking approach.
Personalise Your Application: Make your application stand out by personalising it. Use a friendly tone and include why you want to work specifically for Costa Coffee. Mention their values and how they resonate with you, showing that you are a good cultural fit.
How to prepare for a job interview at Costa Coffee
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand the Brand Values
Familiarise yourself with Costa Coffee's values and culture. Be ready to discuss how your personal values align with theirs, particularly around diversity, equity, and inclusion, as well as customer service excellence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about past experiences where you've had to make quick decisions or resolve conflicts, and be ready to share those stories.
✨Demonstrate Community Engagement
Since the role involves working within the local community, prepare to discuss how you would attract new customers and engage with the community. Share any previous experiences where you've successfully built relationships in a similar context.
