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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and ensure top-notch customer service.
- Company: Join a thriving retail company focused on growth and community engagement.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a supportive team that values your input and fosters personal growth.
- Qualifications: Previous management experience and a passion for retail are essential.
- Other info: Located in Mansfield, this role offers a chance to make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
The Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service.
Key Responsibilities:
- Sets realistic objectives and targets, leading by example with the appropriate behaviours and impeccable standards of presentation throughout.
- Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner.
- Works well within a team and builds strong business relationships both internally and externally.
- Communicates with respect and clearly at all levels using the appropriate methods and language.
- With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team.
- Pro-actively controls and manages all existing and potential customer data understanding the local market and competition.
- Understands and manages KPI performance reporting and follows up by applying the appropriate actions.
- Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention.
- Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives.
- Pro-actively manages all processes and ensures compliance by regular self-assessment using the weekly Store Audit.
- With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from.
- Demonstrates and encourages exemplary customer service at all times.
- Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards.
- Any other reasonable duties as required.
Key Accountabilities:
- Compliance with the Store Commercial & Development plans as agreed with the Area Manager.
- Compliance with all Operational Procedures and Policies as determined by the Business.
- Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager.
- Compliance with the Grey Fleet & Hire car policy as determined by the Business.
Contact Detail:
Dynamix Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the local market and competition in Mansfield. Understanding the specific needs and preferences of customers in your area will help you demonstrate your commercial awareness during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific strategies you used to drive sales and improve customer service.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations relevant to retail environments. Being able to discuss how you would ensure compliance and maintain a safe store will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with KPI performance reporting. Highlight how you've used data to make informed decisions and improve store operations, as this is crucial for the Store Manager role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and sales growth. Use specific examples that demonstrate your ability to meet targets and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your skills align with the responsibilities of the Store Manager role, particularly in driving sales and maintaining high standards.
Showcase Leadership Skills: Emphasise your leadership abilities in both your CV and cover letter. Provide examples of how you've successfully recruited, coached, and developed teams in previous roles, as this is crucial for the Store Manager position.
Highlight Compliance Knowledge: Demonstrate your understanding of compliance and health & safety regulations. Mention any relevant experience you have in managing compliance within a retail environment, as this is a key aspect of the role.
How to prepare for a job interview at Dynamix Recruitment Limited
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your coaching and development strategies.
✨Demonstrate Commercial Awareness
Understand the local market and competition before your interview. Be ready to discuss how you would drive sales growth and manage customer data effectively within the store.
✨Communicate Clearly and Respectfully
Effective communication is key for this role. Practice articulating your thoughts clearly and respectfully, as you'll need to interact with both your team and customers regularly.
✨Prepare for Health & Safety Questions
Since health and safety is a significant part of the role, be prepared to discuss your experience with compliance and how you would ensure a safe working environment for both staff and customers.
