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- Tasks: Lead and scale our global professional services team, driving customer success and revenue growth.
- Company: Unily transforms employee experiences for top brands like Estée Lauder and British Airways.
- Benefits: Enjoy flexible work options, generous vacation days, and a vibrant team culture.
- Why this job: Join a recognised leader in digital transformation and make a real impact on workplace connectivity.
- Qualifications: 10+ years in consulting with strong leadership skills and a proven track record in revenue growth.
- Other info: Opportunity to travel globally and engage with diverse teams while shaping the future of work.
The predicted salary is between 54000 - 84000 £ per year.
Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.
The Senior Director of Professional Services Consulting will help to lead and scale our global professional services organization, driving positive customer outcomes, revenue growth, and operational excellence across North America and EMEA. This strategic leadership position will be responsible for helping to develop and execute our global professional services strategy, ensuring we consistently deliver with a consultative mindset, and building a high-performing consultancy team.
Main Responsibilities- Strategic Leadership - Partner with the Global SVP of Professional Services as well as other Professional Services leaders to define and execute the global vision and strategy for the professional services organization, aligning with overall company objectives and market opportunities.
- Develop and implement scalable consulting and technical frameworks, methodologies, and best practices to ensure consistency across regions.
- Build and nurture strategic relationships with key clients, partners, and internal stakeholders.
- Business Development & Growth - Drive global professional services revenue growth through direct client engagement and supporting regional teams.
- Collaborate with PS Solutions Engineering leadership to identify new professional services offerings and market opportunities and partner with PS leadership.
- Collaborate with sales, marketing, and product teams to create compelling solutions and go-to-market strategies.
- Assist in managing global Professional Services Profit & Loss reporting to meet financial goals.
- Team Development & Management - Lead, mentor, and develop a diverse global team of consultants, solutions architects and developers across multiple regions.
- Build and maintain a high-performance culture focused on positive customer outcomes, innovation, and continuous improvement.
- Establish clear performance metrics, career paths, and development opportunities for the global consulting organization.
- Operational Excellence - Optimize resource allocation, utilization, and profitability across the professional services consulting organization.
- Collaborate with the Director of Professional Services Delivery to implement effective systems and processes for project management, knowledge sharing, and quality assurance.
- Create standardized reporting and analytics to measure team performance, project outcomes, and client satisfaction.
- Thought Leadership - Represent the company at industry events and conferences as a thought leader.
- Contribute to the development of thought leadership content, case studies, and industry insights.
- Stay current with emerging industry trends, technologies, and best practices.
- 10+ years of experience in professional services, consulting, or related fields.
- 5+ years in leadership roles managing large professional services teams.
- Proven track record of scaling professional services organizations and driving substantial revenue growth.
- Experience implementing and optimizing Professional Services methodologies and frameworks.
- History of successful client relationship management at the executive level.
- Exceptional leadership and people management abilities.
- Strong strategic thinking and business acumen.
- Outstanding communication and presentation skills.
- Financial management and P&L responsibility experience.
- Ability to operate effectively across different cultures and regions.
- Excellent problem-solving and decision-making capabilities.
- Bachelor's degree required; MBA or other advanced degree preferred.
- Willingness to travel up to 40% (domestic and international) to support global team and client engagements.
- Flexible with preference for major business hubs in North America (ET) and Europe (GMT/CET).
We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.
Why Work for Unily?- Our awesome team culture. We are focused on achieving results as a team and having fun whilst we do it.
- Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.
- The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.
- Our bright and modern office spaces. When you need to be in the office we want it to be like being at home.
- We offer a fantastic suite of benefits.
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director of Professional Services Consulting...
✨Tip Number 1
Network with professionals in the consulting and professional services industry. Attend relevant conferences or webinars where you can meet potential colleagues or clients, as building relationships is crucial for a leadership role like this.
✨Tip Number 2
Stay updated on the latest trends in employee experience and digital transformation. This knowledge will not only help you in interviews but also demonstrate your commitment to the field and your ability to lead innovative strategies.
✨Tip Number 3
Prepare to discuss your previous experiences in scaling professional services teams and driving revenue growth. Be ready to share specific examples that highlight your strategic thinking and leadership skills.
✨Tip Number 4
Familiarise yourself with Unily's products and services. Understanding their offerings will allow you to speak confidently about how you can contribute to their goals and align with their vision during the interview process.
We think you need these skills to ace Senior Director of Professional Services Consulting...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in professional services and consulting. Focus on leadership roles, revenue growth achievements, and any experience with large teams, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and employee experience. Mention specific examples of how you've driven positive customer outcomes and operational excellence in previous roles.
Showcase Thought Leadership: If you have contributed to industry events or published thought leadership content, be sure to include this in your application. It demonstrates your expertise and commitment to staying current with industry trends.
Highlight Cultural Fit: Unily values diversity and a collaborative culture. In your application, mention experiences that showcase your ability to work across different cultures and regions, and how you foster a positive team environment.
How to prepare for a job interview at Jobbydoo
✨Showcase Your Leadership Experience
As a Senior Director, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've successfully managed large teams and driven revenue growth in previous roles. Highlight your ability to mentor and develop talent within your team.
✨Understand the Company’s Vision
Familiarise yourself with Unily's mission and recent achievements, such as their recognition in the Gartner Magic Quadrant. This will help you align your answers with the company's goals and show that you're genuinely interested in contributing to their success.
✨Prepare for Strategic Discussions
Be ready to discuss how you would develop and execute a global professional services strategy. Think about frameworks and methodologies you've implemented in the past and how they could be adapted to fit Unily's needs.
✨Demonstrate Client Relationship Management Skills
Since building strategic relationships is key for this role, prepare to discuss your experience managing client relationships at the executive level. Share examples of how you've successfully navigated challenges and delivered positive outcomes for clients.
