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- Tasks: Manage end-to-end freight operations for air and sea shipments.
- Company: Join a dynamic team in the logistics industry, focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, annual leave, pension plan, and bonuses.
- Why this job: Perfect for those who love problem-solving and building client relationships in a fast-paced environment.
- Qualifications: 1 year of experience in air or ocean imports; strong communication skills required.
- Other info: Work Monday to Friday, 9:00 AM to 5:30 PM with opportunities for process improvement.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities:
- Manage End-to-End Freight Operations: Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
- Negotiate Rates and Contracts: Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
- Handle Shipment Documentation: Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
- Track Shipments and Provide Client Updates: Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
- Coordinate Customs Clearance: Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
- Maintain Client Relationships: Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
- Identify Process Improvements: Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
- Experience: Minimum 1 year of experience in Air or Ocean Imports.
- Shipment Knowledge: Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.
- Strong Communication Skills: Confident in both verbal and written communication, with the ability to build and maintain client relationships.
- Incoterms Expertise: Comprehensive knowledge of Incoterms as they relate to import operations.
- Customer-Focused and Deadline-Driven: Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.
Benefits:
- Salary: £30,000 to £35,000, based on experience.
- Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM.
- Additional Perks: Annual salary review and bonus. 25 days of annual leave plus bank holidays. Pension plan.
This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in air and sea freight. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the import/export field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed shipments or resolved issues in the past. Having concrete stories ready will showcase your problem-solving skills and experience.
✨Tip Number 4
Research StudySmarter's values and culture. Tailoring your conversation to align with our mission and demonstrating how you can contribute to our team will make you a standout candidate.
We think you need these skills to ace Import Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Air or Ocean Imports. Emphasise your understanding of the import process, customs procedures, and any specific achievements that demonstrate your ability to manage freight operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention specific examples of how you've successfully managed shipments or improved processes in previous roles.
Highlight Incoterms Knowledge: Since the job requires expertise in Incoterms, be sure to mention your familiarity with them in both your CV and cover letter. Provide examples of how you have applied this knowledge in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the import/export industry.
How to prepare for a job interview at Job Traffic
✨Know Your Freight Operations
Make sure you have a solid understanding of end-to-end freight operations, especially in air and sea transport. Be prepared to discuss your experience managing shipments and any challenges you've faced.
✨Demonstrate Negotiation Skills
Since negotiating rates and contracts is key for this role, think of examples where you've successfully negotiated with carriers or service providers. Highlight your strategies and the outcomes.
✨Showcase Your Documentation Knowledge
Be ready to talk about the shipment documentation process. Familiarise yourself with bills of lading, customs declarations, and other relevant documents, as well as how you ensure they are prepared accurately and on time.
✨Emphasise Client Relationship Management
Prepare to discuss how you've built and maintained client relationships in the past. Share specific examples of how you've addressed client inquiries and resolved issues to ensure satisfaction.
