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- Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
- Company: Join The AA, a trusted name in roadside rescue loved by customers.
- Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
- Why this job: Be part of a supportive team, with great training and a positive impact on people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Flexible standby hours to fit your lifestyle and a welcoming culture.
The predicted salary is between 30000 - 42000 £ per year.
Ready to be Always Ahead? So are we. As one of our Roadside Rescue Mechanics, you'll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you'll be more than a brilliant mechanic; you'll be a genuine people person and ready to make a positive impact with everyone you meet.
What you'll be doing:
- Your working day: You're paid from the minute you get in your van to the moment you get home.
- Work/Life balance: Choose the standby hours to suit your lifestyle.
- Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
- Your team: You'll join a tight-knit, supportive team and enjoy great development and training opportunities.
- Our company: The AA is loved and recognised by all our customers.
What you'll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full category B driving licence, with 6 points or less.
- You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
- You'll be ready to work both independently and as part of a team, driving to different locations in all weathers.
- A superb communicator, you'll be skilled at explaining things to our customers so they're reassured and know what's going on.
What's in it for me?
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry leading training.
- Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
- A welcoming, inclusive culture that will help you thrive.
When you're with The AA, you're Always Ahead! Interested? Apply today.
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used by roadside rescue mechanics. Knowing how to use them effectively can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with customers, being able to demonstrate your ability to communicate clearly and reassure them in stressful situations will be crucial.
✨Tip Number 3
Network with current or former roadside rescue mechanics if possible. They can provide insights into the day-to-day responsibilities and what the company values most in their employees, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work. Highlighting your willingness to work evenings, weekends, and bank holidays can set you apart from other candidates who may not be as adaptable.
We think you need these skills to ace Roadside Rescue Mechanic
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The AA is looking for in a Roadside Rescue Mechanic. Highlight the key skills and qualifications required, such as NVQ3 in Vehicle Maintenance and Repair and excellent communication skills.
Tailor Your CV: Make sure your CV reflects your relevant experience and qualifications. Emphasise your mechanical skills, customer service experience, and any previous roles that demonstrate your ability to work independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of The AA's values. Mention specific examples of how you've provided excellent customer service or resolved issues in past roles to demonstrate your suitability.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at The AA Group
✨Show Your People Skills
As a Roadside Rescue Mechanic, you'll need to be a people person. During the interview, highlight your communication skills and any previous experience where you've had to reassure or assist customers. Share specific examples that demonstrate your ability to connect with others.
✨Demonstrate Your Technical Knowledge
Make sure to brush up on your technical skills related to vehicle maintenance and repair. Be prepared to discuss your qualifications, such as your NVQ3, and any relevant experiences. You might even want to mention specific tools or techniques you’re familiar with.
✨Emphasise Flexibility and Teamwork
The role requires working shifts and being part of a supportive team. Talk about your willingness to adapt to different working hours and how you thrive in a team environment. Share examples of how you've successfully collaborated with others in past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle various roadside situations. Think about potential challenges you might face and how you would resolve them while keeping the customer calm and informed. Practising these scenarios can help you feel more confident during the interview.
