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- Tasks: Support the General Manager in daily hotel operations and guest satisfaction.
- Company: Join a chic boutique hotel in Cirencester, known for its vibrant atmosphere and excellent service.
- Benefits: Earn £42,000 plus £2,000 in tips, with opportunities for progression and autonomy.
- Why this job: Be part of a well-loved hotel, enhancing guest experiences and driving success.
- Qualifications: Experience in hospitality management and the right to work in the UK required.
- Other info: Enjoy a dynamic role with a focus on team development and operational efficiency.
The predicted salary is between 42000 - 46000 £ per year.
We are excited to be working with a stunning boutique hotel in the heart of Cirencester, known for its chic interiors, welcoming atmosphere, and locally loved bar, restaurant, and spa. This is a fantastic opportunity for a confident and hands-on Deputy Hotel Manager to support the General Manager in delivering exceptional service across all areas of this well-established property.
You will receive:
- £42,000 per annum plus £2,000 in tips
- Working 45 hours per week
- Great autonomy to influence the day-to-day operations and guest experience
- Clear opportunities for progression in a forward-thinking hospitality group
Responsibilities as the Deputy Hotel Manager include:
- Supporting the General Manager in leading daily operations across reception, rooms, F&B, and events
- Driving team performance, standards, and guest satisfaction across all departments
- Mentoring and developing staff to deliver warm, professional, and consistent service
- Overseeing rotas, cost control, and budgeting to ensure strong operational efficiency
- Acting as the go-to person in the GM's absence, making confident decisions and solving challenges with ease
Whether it’s a relaxed drink in the bar, a romantic getaway, or a special event, this hotel has built a reputation for high standards and memorable experiences. As Deputy Manager, you will play a key role in upholding that reputation and driving the next stage of success for this much-loved destination.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Contact Detail:
Goldenkeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Hotel Manager
✨Tip Number 1
Familiarise yourself with the hotel’s unique offerings and local attractions. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the establishment.
✨Tip Number 2
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your leadership skills and ability to enhance guest satisfaction. Tailoring your anecdotes to align with the hotel’s values will make a strong impression.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially those relevant to boutique hotels. Being able to speak knowledgeably about these trends can set you apart as a forward-thinking candidate.
We think you need these skills to ace Deputy Hotel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your achievements in previous roles, particularly those that demonstrate your ability to lead teams and enhance guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the boutique hotel environment. Mention specific examples of how you've successfully managed operations or improved service standards in past positions.
Highlight Leadership Skills: In both your CV and cover letter, emphasise your leadership skills. Provide examples of how you've mentored staff, driven team performance, and made confident decisions in challenging situations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Goldenkeys
✨Showcase Your Leadership Skills
As a Deputy Hotel Manager, you'll be expected to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to drive performance and maintain high standards.
✨Demonstrate Your Problem-Solving Abilities
In the hospitality industry, challenges can arise at any moment. Be ready to discuss specific situations where you've had to make quick decisions or solve problems effectively, especially in the absence of a manager.
✨Familiarise Yourself with the Hotel's Offerings
Research the hotel’s bar, restaurant, and spa services before the interview. Showing that you understand their unique offerings and can contribute to enhancing guest experiences will impress the interviewers.
✨Emphasise Your Commitment to Guest Satisfaction
The role focuses heavily on guest experience. Prepare to share stories that illustrate your dedication to providing exceptional service and how you've gone above and beyond to ensure guest satisfaction in previous roles.
