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- Tasks: Support the General Manager in daily hotel operations and guest satisfaction.
- Company: Join a chic boutique hotel in Cirencester, known for its vibrant atmosphere and exceptional service.
- Benefits: Earn £42,000 plus £2,000 in tips, with great autonomy and clear progression opportunities.
- Why this job: Be part of a well-loved destination, enhancing guest experiences and driving success.
- Qualifications: Experience in hospitality management and the right to work in the UK is essential.
- Other info: Enjoy a dynamic role with a focus on team development and operational efficiency.
The predicted salary is between 42000 - 46000 £ per year.
We are excited to be working with a stunning boutique hotel in the heart of Cirencester, known for its chic interiors, welcoming atmosphere, and locally loved bar, restaurant, and spa. This is a fantastic opportunity for a confident and hands-on Deputy Hotel Manager to support the General Manager in delivering exceptional service across all areas of this well-established property.
You will receive:
- £42,000 per annum plus £2,000 in tips
- Working 45 hours per week
- Great autonomy to influence the day-to-day operations and guest experience
- Clear opportunities for progression in a forward-thinking hospitality group
Responsibilities as the Deputy Hotel Manager include:
- Supporting the General Manager in leading daily operations across reception, rooms, F&B, and events
- Driving team performance, standards, and guest satisfaction across all departments
- Mentoring and developing staff to deliver warm, professional, and consistent service
- Overseeing rotas, cost control, and budgeting to ensure strong operational efficiency
- Acting as the go-to person in the GM's absence, making confident decisions and solving challenges with ease
Whether it’s a relaxed drink in the bar, a romantic getaway, or a special event, this hotel has built a reputation for high standards and memorable experiences. As Deputy Manager, you will play a key role in upholding that reputation and driving the next stage of success for this much-loved destination.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Deputy Hotel Manager employer: Goldenkeys
Contact Detail:
Goldenkeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Hotel Manager
✨Tip Number 1
Familiarise yourself with the hotel’s unique offerings and local attractions. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the establishment.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in boutique hotels. They can provide valuable insights and may even refer you to opportunities at the hotel.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved guest satisfaction in previous roles. This will showcase your hands-on experience and leadership skills.
✨Tip Number 4
Research the latest trends in hospitality management and customer service. Being knowledgeable about current practices will help you stand out as a candidate who is ready to contribute to the hotel's success.
We think you need these skills to ace Deputy Hotel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, operational efficiency, and any specific achievements that demonstrate your ability to enhance guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention how your previous experiences align with the responsibilities of the Deputy Hotel Manager and express your enthusiasm for contributing to the hotel's success.
Highlight Relevant Skills: In your application, emphasise key skills such as team leadership, budgeting, and problem-solving. Provide examples of how you've successfully managed operations or improved service standards in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Goldenkeys
✨Showcase Your Leadership Skills
As a Deputy Hotel Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed staff in the past, highlighting your mentoring and development skills.
✨Understand the Business Operations
Familiarise yourself with the key operational areas of a hotel, such as reception, food and beverage, and events. Be ready to discuss how you would improve efficiency and guest satisfaction in these areas.
✨Emphasise Guest Experience
This role is all about delivering exceptional service. Think of specific instances where you've gone above and beyond for guests, and be prepared to share these stories during your interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Practice responding to situations you might encounter in the role, such as handling guest complaints or managing staff conflicts.
