At a Glance
- Tasks: Lead and motivate teams in a dynamic automotive environment while supporting local centres.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy uncapped bonuses, discounts, and a structured induction program with career progression.
- Why this job: Be part of a customer-focused culture that values excellence and offers long-term career growth.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving license required.
- Other info: Access to hybrid training and financial planning support for your career development.
The predicted salary is between 28000 - 42000 £ per year.
Brilliant at leading a team?
Join the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers’ needs and demands. This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises.
Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer’s journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centres reputation for excellence. We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
• £35,000 – £40,000 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
Structured 12 week induction into our business
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Strong financial acumen with experience of managing P&L and optimizing profit
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Designate Centre Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Centre Manager
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the automotive industry or similar fields. Highlight instances where you motivated your team to achieve high customer satisfaction.
✨Tip Number 2
Demonstrate your adaptability by discussing experiences where you effectively handled change within a fast-paced environment. This will show that you're ready for the dynamic nature of the role.
✨Tip Number 3
Emphasize your financial acumen by providing examples of how you've managed P&L and optimized profits in previous roles. This is crucial for the Designate Centre Manager position.
✨Tip Number 4
Communicate your passion for customer experience by sharing stories of how you've gone above and beyond to ensure customer satisfaction. This aligns perfectly with our focus on delivering fantastic customer journeys.
We think you need these skills to ace Designate Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, especially in the automotive industry. Include specific examples of how you've delivered high customer satisfaction and managed teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and your desire to drive business performance. Mention your adaptability and how you can motivate teams to meet changing demands.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you managed P&L, optimized profit, and met compliance standards. Use metrics to demonstrate your success in achieving high sales turnover and managing KPIs.
Prepare for the Interview: Anticipate questions about your leadership style and how you handle challenges in a fast-paced environment. Be ready to discuss specific situations where you motivated a team or improved customer satisfaction.
How to prepare for a job interview at Halfords
✨Show Your Leadership Skills
As a Designate Centre Manager, you'll need to demonstrate your fantastic leadership abilities. Prepare examples from your past experiences where you successfully led a team, motivated them, and achieved great results together.
✨Emphasize Customer Experience
Since customer satisfaction is at the heart of this role, be ready to discuss how you've previously delivered high customer satisfaction. Share specific instances where you went above and beyond to enhance the customer journey.
✨Demonstrate Financial Acumen
Highlight your experience with managing P&L and optimizing profit. Be prepared to discuss how you've used financial data to make informed decisions that positively impacted your previous teams or businesses.
✨Be Adaptable and Open to Change
This role requires adaptability in a fast-paced environment. Share examples of how you've successfully navigated change in your previous roles and how you kept your team engaged and motivated during transitions.