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- Tasks: Lead and inspire teams while managing multiple catering sites and ensuring excellent food service.
- Company: Join IFG, a rapidly growing education catering company recognised for its social impact.
- Benefits: Enjoy a competitive salary, bonus potential, free meals, and discounts at over 850 retailers.
- Why this job: Be part of a mission to provide better food for students while developing your career.
- Qualifications: Experience in multisite management and a passion for food are essential; chef skills preferred.
- Other info: Candidates must pass an enhanced DBS check; we value diversity and inclusivity.
The predicted salary is between 40000 - 44000 £ per year.
Welcome to IFG, we are one of the fastest growing education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards.
Are you an experienced contract catering Operations Support Manager who still likes to be involved with food? Do you want to be part of a growing business with an industry-leading social impact agenda? We want awesome people to help us feed more children better food.
The role:
- Area Covering: Chertsey & Surrounding Areas
- Working Days: Monday to Friday
- Shifts & Working hours: 45 hours per week
- Working Weeks: 52 weeks per year (25 days paid annual leave plus bank holidays)
- Pay Details: £40,000 per year plus car allowance of £3840 per year (paid monthly)
- Benefits: Bonus potential of up to 10% (Discretionary) of salary based on performance, free meals on shift, uniform, pension and other great company benefits
Due to continued business growth, an exciting opportunity has arisen for experienced Operations Support Managers to join our team. You will support the operations manager across their portfolio of sites. You will need multisite management experience, a passion for food and service, and craft skills to support in the kitchen when needed.
Can you:
- Manage, inspire, and engage the teams?
- Understand, track, and manage the schools' restaurant profit contribution to the business, being conscious of our food and service offering and client expectations?
- Meet with clients and stakeholders to build effective relationships, gain trust, and drive our shared goal of feeding more students better food?
You will have managed at least 4 sites; managing and guiding the chef managers with the day-to-day running of the site as well as building excellent client relationships. You will be a chef by trade and still be happy to be in the kitchen when needed. You will be comfortable conversing at all levels, from the kitchen to the board room. You will also be self-motivated, resilient, and highly organised; with an understanding of how to prioritise effectively. You won’t be afraid of the Office suite and will be a dab hand at producing spreadsheets and presentations to show how well you’re doing.
What’s in it for me?
We’ll give you a place to grow and a career to be proud of. There are loads of free qualifications and career development opportunities to be had and we’ve got a staff discount scheme at over 850 retailers! We also run monthly opportunities for the best teams to win shopping vouchers.
Next steps:
If you think you’ve got what it takes, and the times above suit you, we’d love to hear from you! An interview and kitchen visit will be required for this role.
IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Contact Detail:
Impact Food Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Familiarise yourself with the company’s mission and values. Since IFG is focused on providing better food for children, showing your passion for this cause during conversations can set you apart from other candidates.
✨Tip Number 2
Network within the education catering industry. Attend relevant events or join online forums where you can connect with current employees or others in similar roles. This can give you insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your multisite management experience in detail. Be ready to share specific examples of how you've successfully managed multiple locations and built strong relationships with clients and teams.
✨Tip Number 4
Brush up on your culinary skills. Since the role requires you to be hands-on in the kitchen, demonstrating your ability to engage with food preparation can highlight your suitability for the position.
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multisite management experience and any relevant culinary skills. Emphasise your ability to manage teams and build client relationships, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food and service. Mention specific examples of how you've inspired and engaged teams in previous roles, and how you can contribute to IFG's mission of providing better food for students.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in contract catering and operations support. Highlight any experience you have with managing budgets and profit contributions, as this is crucial for the position.
Prepare for the Interview: Since an interview and kitchen visit are part of the process, be ready to discuss your management style and how you handle challenges in a kitchen environment. Think about how you can demonstrate your culinary skills during the kitchen visit.
How to prepare for a job interview at Impact Food Group
✨Show Your Passion for Food
Since the role involves a strong connection to food, make sure to express your enthusiasm for culinary arts during the interview. Share any relevant experiences or projects that highlight your passion and how it aligns with the company's mission of providing better food for children.
✨Demonstrate Multisite Management Experience
Be prepared to discuss your experience managing multiple sites. Provide specific examples of how you've successfully overseen operations across different locations, including any challenges you faced and how you overcame them.
✨Build Rapport with Stakeholders
The role requires building effective relationships with clients and stakeholders. Think of examples where you've successfully engaged with various parties, showcasing your ability to gain trust and drive shared goals.
✨Prepare for a Kitchen Visit
Since a kitchen visit is part of the interview process, be ready to demonstrate your culinary skills. Brush up on your cooking techniques and be prepared to discuss how you can support the kitchen team while managing operations.
