Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver amazing food experiences and exceptional customer service.
- Company: Join Compass Group UK&I, a leader in catering with 6,000 venues across the UK.
- Benefits: Enjoy competitive pay, great perks, and endless opportunities for learning and growth.
- Why this job: Be part of a vibrant culture that celebrates individuality and rewards hard work.
- Qualifications: Previous experience in a similar role and strong leadership skills are essential.
- Other info: Work 40 hours a week, 5 out of 7 days, in a supportive and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes their customer experience exceptional will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Prepare examples from your previous roles that showcase your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully managed challenges or improved team performance.
✨Tip Number 3
Research the latest trends in the café and food service industry. Being knowledgeable about current market trends can set you apart and show your passion for the role and the business.
✨Tip Number 4
Network with current or former employees of Costa, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Cafe Manager - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team management. Use specific examples from previous roles that demonstrate your ability to motivate teams and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for exceptional food and customer service. Mention why you want to work for Costa and how your skills align with the responsibilities of the Assistant Cafe Manager role.
Highlight Relevant Skills: In your application, emphasise your communication and organisational skills. Provide examples of how you've successfully managed inventories, budgets, or trained team members in past positions.
Show Enthusiasm for Growth: Express your ambition and motivation to upskill in your application. Mention any relevant training or development opportunities you have pursued in the past and how they have prepared you for this role.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Team Leadership Skills
As an Assistant Cafe Manager, you'll need to motivate and manage a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past, including any challenges you faced and how you overcame them.
✨Know the Brand Inside Out
Research Costa and its values before the interview. Familiarise yourself with their menu, customer service standards, and any recent news about the company. This will show your genuine interest in the brand and help you align your answers with their expectations.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of scenarios where you've had to manage inventory, deal with customer complaints, or train new staff, and be ready to discuss these experiences in detail.
