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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest service in a luxury hotel.
- Company: Join a family-run business known for outstanding hospitality and beautiful properties.
- Benefits: Enjoy competitive salary, bonus scheme, flexible wage access, and generous employee discounts.
- Why this job: Be part of a vibrant culture focused on quality and innovation in hospitality.
- Qualifications: Experience in managing premium hotels with strong leadership and business acumen required.
- Other info: This is a unique opportunity to grow as a General Manager in a stunning resort.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced and commercially driven leader to be our next General Manager, responsible for one of our outstanding Hotel and Lodges. Providing exceptional guest service and hospitality is our passion; our guests are at the heart of everything we do.
Your day to day:
- Be a sharp, confident and a true leader
- Work with and develop a high performing team to ensure they have the passion and dedication to deliver warm and friendly hospitality
- Consistently be standard and quality driven to provide operational excellence
- Have a business minded approach to drive the hotel to be the top-end Resort Hotel in the area
Who are we looking for?
You will need to be an experienced, commercially, quality, people focussed, and target driven General Manager, with the ability to lead, inspire and motivate your team from the front. You will have extensive knowledge of running premium Four-Star hotels. Business acumen and experience of budgeting, forecasting, and working to and achieving KPIs is essential. As a pro-active leader you will have a genuine passion for providing warm hospitality, be an innovative thinker and have a great eye for detail.
This is a rare and exciting opportunity to join our family business in one of our outstanding luxury spa hotels, with 117 bedrooms along with a 54-bedroom Lodge with food and drink offering. With an excellent Rosette restaurant and outdoor Fyr Grill terrace, as well as a beautiful spa and fitness suite, this is a large and busy property that requires a General Manager with the passion to deliver the best hospitality for our guests. This is a truly incredible opportunity to be developed as a General Manager of a Resort Hotel.
In return, we are offering a rewarding role with commitment to continue your development as a General Manager:
- A competitive salary, negotiable dependent on experience
- Bonus scheme
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 after 5 years service)
- Health cash plan and access to high street discounts
- Employee Assistance Programme
- Generous employee discounts on food, beverage, accommodation and spa products in our beautiful Hotels and Inns across the UK
- Stakeholder pension scheme
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
General Manager employer: Solent Hotel & Spa
Contact Detail:
Solent Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with industry professionals and attend hospitality events to connect with potential colleagues and mentors. Building relationships in the hotel sector can give you insights into the company culture and expectations.
✨Tip Number 2
Research our hotel and lodge's unique offerings, such as the Rosette restaurant and spa facilities. Understanding what sets us apart will help you articulate how your experience aligns with our vision during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in high-pressure environments. Highlighting your leadership style and results-driven approach will resonate well with us.
✨Tip Number 4
Familiarise yourself with current trends in the hospitality industry, especially regarding guest experience and operational excellence. Showing that you're up-to-date will demonstrate your commitment to continuous improvement.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing premium Four-Star hotels. Emphasise your leadership skills, business acumen, and any relevant achievements that demonstrate your ability to drive operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've led teams to success and improved guest experiences in previous positions.
Highlight Relevant Skills: In your application, focus on key skills such as budgeting, forecasting, and achieving KPIs. Use concrete examples to illustrate how you've successfully applied these skills in past roles.
Showcase Your Vision: Convey your vision for the hotel and how you plan to maintain high standards of service. Discuss innovative ideas you have for enhancing guest experiences and driving the hotel's reputation as a top-end resort.
How to prepare for a job interview at Solent Hotel & Spa
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your leadership style and how it contributed to operational excellence.
✨Demonstrate Business Acumen
Be ready to discuss your experience with budgeting, forecasting, and achieving KPIs. Bring specific examples of how you've driven revenue and improved profitability in previous roles, as this will show your commercial mindset.
✨Emphasise Guest-Centric Approach
Since exceptional guest service is at the heart of the role, prepare to share stories that illustrate your commitment to hospitality. Discuss how you’ve gone above and beyond to ensure guest satisfaction in your previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you faced challenges in hotel management and how you resolved them, demonstrating your innovative thinking and attention to detail.
