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For Companies At a Glance
- Tasks: Lead the Planning Technical Services Team and ensure excellent customer delivery.
- Company: Join St Albans and District Council, a community-focused organisation making a real impact.
- Benefits: Enjoy a competitive salary, flexible working options, and a generous pension contribution.
- Why this job: Be part of a dynamic team that values innovation and community service.
- Qualifications: Experience in planning and leadership is essential for this role.
- Other info: This position offers both permanent and fixed-term contracts.
The predicted salary is between 45417 - 49416 £ per year.
£45,417 to £49,416 inclusive annual salary + up to 19.7 percent employer pension contribution.
Permanent or Fixed Term, full-time (37 hours pw) Flexible working options (including hybrid).
About the role
St Albans and District Council is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. We are looking for an experienced planning officer to lead...
Customer Delivery Team Leader Technical Support employer: St Albans City & District Council
Contact Detail:
St Albans City & District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Team Leader Technical Support
✨Tip Number 1
Familiarise yourself with the specific planning regulations and policies relevant to St Albans. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of the council, especially those in the Planning Technical Services Team. They can provide valuable insights into the team dynamics and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you handle team challenges. Think of specific examples from your past experiences that showcase your ability to lead and support a team effectively.
✨Tip Number 4
Research the latest trends and technologies in planning services. Being knowledgeable about innovations in the field can set you apart and show that you're proactive about improving service delivery.
We think you need these skills to ace Customer Delivery Team Leader Technical Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Delivery Team Leader position. Tailor your application to highlight relevant experience in planning and technical support.
Highlight Leadership Experience: Emphasise any previous leadership roles or experiences you have had, especially in customer delivery or technical support. Use specific examples to demonstrate your ability to lead a team effectively.
Showcase Relevant Skills: Make sure to showcase skills that are pertinent to the role, such as problem-solving, communication, and technical knowledge in planning services. Use bullet points for clarity and impact.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about this role and how your background makes you a perfect fit. Be sure to mention your understanding of flexible working options and how you can contribute to the team.
How to prepare for a job interview at St Albans City & District Council
✨Know Your Planning Regulations
As a Customer Delivery Team Leader in Planning Technical Services, it's crucial to have a solid understanding of local planning regulations and policies. Brush up on the latest changes and be prepared to discuss how you would apply these in real-world scenarios.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and managing projects. Be ready to share specific examples of how you've motivated your team, resolved conflicts, and ensured high-quality service delivery in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to demonstrate how you would handle challenging situations, such as dealing with difficult customers or tight deadlines.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you communicate complex technical information to non-technical stakeholders. Consider sharing examples of successful presentations or reports you've delivered in the past.
