Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Planning Technical Services Team and ensure excellent customer delivery.
- Company: Join St Albans and District Council, a community-focused organisation dedicated to serving its residents.
- Benefits: Enjoy a competitive salary, generous pension contributions, and flexible working options.
- Why this job: Make a real impact in your community while developing your leadership skills in a supportive environment.
- Qualifications: Experience as a planning officer is essential; leadership skills are a plus.
- Other info: This role offers both permanent and fixed-term contracts, with full-time hours.
The predicted salary is between 45417 - 49416 £ per year.
£45,417 to £49,416 inclusive annual salary + up to 19.7 percent employer pension contribution.
Permanent or Fixed Term, full-time (37 hours pw) Flexible working options (including hybrid).
About the role
St Albans and District Council is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. We are looking for an experienced planning officer to lead...
Contact Detail:
St Albans City & District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Team Leader Technical Support
✨Tip Number 1
Familiarise yourself with the specific planning regulations and policies relevant to St Albans. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of the council, especially those in the Planning Technical Services Team. They can provide valuable insights into the team dynamics and expectations.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and technical expertise in customer delivery. Be ready to discuss how you've successfully led teams in similar environments.
✨Tip Number 4
Research the latest trends and challenges in planning services. Being able to discuss these topics during your interview will show that you're proactive and well-informed about the industry.
We think you need these skills to ace Customer Delivery Team Leader Technical Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Customer Delivery Team Leader position. Tailor your application to highlight relevant experience in planning and technical support.
Highlight Leadership Experience: Emphasise any previous leadership roles or experiences you have had, especially in customer delivery or technical support. Use specific examples to demonstrate your ability to lead a team effectively.
Showcase Relevant Skills: Make sure to include skills that are pertinent to the role, such as problem-solving, communication, and technical knowledge in planning services. Use bullet points for clarity and impact.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about this role and how your background aligns with the council's goals. Be sure to mention your understanding of flexible working options and how you can contribute to the team.
How to prepare for a job interview at St Albans City & District Council
✨Know Your Planning Regulations
As a Customer Delivery Team Leader in Technical Support, it's crucial to have a solid understanding of planning regulations and policies. Brush up on local planning laws and recent changes that may affect the role, as this will demonstrate your expertise and commitment to the position.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate and manage staff, resolve conflicts, and drive performance. This will help the interviewers see you as a capable leader who can guide the Planning Technical Services Team effectively.
✨Emphasise Customer Service Experience
Since the role involves customer delivery, be ready to discuss your experience in providing excellent customer service. Share specific instances where you went above and beyond to meet customer needs, as this will illustrate your dedication to client satisfaction.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the organisation. Ask about the team's current challenges, future projects, or how success is measured in the position. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
