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For Companies At a Glance
- Tasks: Lead daily restaurant operations, ensuring top-notch service and team performance.
- Company: Join Soho Farmhouse, a stunning countryside destination for food, wellness, and fun.
- Benefits: Enjoy weekly pay, team meals, discounts, health care, and unique training opportunities.
- Why this job: Be part of a vibrant culture focused on inclusivity, guest experience, and personal growth.
- Qualifications: Experience in restaurant management and strong customer service skills required.
- Other info: Flexible shifts with exciting team events and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours' drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake's Kitchen for fresh bread, sausage rolls and cinnamon buns. Finally, there is The Little Bell, a local favourite, for nose-to-tail cooking and natural wine.
The Role...
The Restaurant General Manager will ensure that their restaurant provides a safe, secure, inclusive and transparent environment for all members, guests and team members at all times. The Restaurant General Manager is ultimately responsible for the day to day running of the restaurant, financial performance and member satisfaction. The role requires the ability to demonstrate a professional approach, working with a range of managers both within the site as well as support teams including finance, people, membership and health and safety.
Main Duties...
- Deliver Great Service: Make sure food, drinks, and service always meet Soho House standards and train the team to keep it consistent.
- Run a Smooth Operation: Keep the restaurant well-stocked, set up, and staffed each day, and stick to budgets for sales, costs, and labour.
- Build a Strong Team: Create a happy, high-performing team by supporting development, hitting recruitment goals, and completing all staff reviews.
- Drive Business Performance: Hit monthly targets and make the most of seasonal events and key dates to grow the business.
- Lead and Set Goals: Work with managers to set clear goals for people, product, and performance, and make sure everyone is accountable.
- Focus on the Guest Experience: Keep guests at the heart of everything-aim for high service scores and maintain great standards every day.
- Promote a Respectful Culture: Support inclusivity training, call out poor behaviour, and make sure everyone follows the Soho House Pledge.
- Stay Safe and Compliant: Make sure health and safety rules are followed, audits are passed, and all training is up to date.
- Take Ownership: Work with other teams on projects, maintenance and fix issues quickly, and take pride in your space.
- Lead the Team: Manage the restaurant team, report to the F&B lead or Director, and keep everything running in line with company goals.
What we are looking for...
- Proven work experience as a Assistant Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Familiarity with restaurant management software, like OpenTable and Micro.
- Strong attention to details.
- Excellent customer service.
- Fluent in English.
- Organised and reliable.
- Ability to work and maximize relationships within a diverse team.
- Computer literacy within Opera, Micros and Adaco advantageous.
Expected working hours for a Restaurant General Manager: Varying shift times across the seven days, to include working evenings, weekends, opens & closes. Average hours 45 hours per week. Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16).
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with the specific food and beverage offerings at Soho Farmhouse. Understanding their unique menu items and service style will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network with current or former employees of Soho House to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving business performance. Be ready to share specific examples of how you've successfully led a team and improved customer satisfaction in previous roles.
✨Tip Number 4
Showcase your knowledge of restaurant management software like OpenTable and Micros. Being well-versed in these tools can highlight your readiness to hit the ground running in this role.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, focusing on your achievements in previous roles. Use specific examples that demonstrate your ability to deliver great service and drive business performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention how your skills align with the responsibilities of a Restaurant General Manager, such as team building and maintaining high service standards.
Highlight Relevant Skills: Emphasise your extensive food and beverage knowledge, familiarity with restaurant management software, and strong attention to detail. These are key attributes that the company is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality sector.
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including ingredients and preparation methods. This will not only impress your interviewers but also show your passion for the food and beverage industry.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in managing teams and driving performance. Share specific examples of how you've built strong teams and improved service standards in previous roles.
✨Showcase Your Financial Acumen
Understand the financial aspects of running a restaurant, such as budgeting and cost control. Be ready to discuss how you've successfully managed these elements in past positions.
✨Emphasise Customer Experience
Highlight your commitment to providing exceptional customer service. Prepare examples of how you've gone above and beyond to ensure guest satisfaction in your previous roles.
