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- Tasks: As a Field Services Engineer, you'll troubleshoot and repair IT equipment on-site.
- Company: Join a leading tech company known for its innovative solutions and supportive culture.
- Benefits: Enjoy a competitive salary, company car, fuel allowance, and overtime pay.
- Why this job: This role offers hands-on experience in tech while making a real impact in the field.
- Qualifications: You need 5 years UK residency, a full UK driving licence, and security clearances.
- Other info: Be part of an on-call rota for extra earnings and flexible working opportunities.
The predicted salary is between 29000 - 32000 £ per year.
Location: Chester Region / South of Merseyside River
Salary: £29,000 - £32,000 per annum + Company Car + Fuel Allowance
Additional compensation: OOH rota, on call and OT
Must have 5 years UK residency, be able to obtain DBS, BPSS & SC clearances, hold a Full UK Driving licence
Job Summary: We are seeking a skilled and proactive Field Services Engineer.
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer - Break Fix - HP / Lenovo / Dell - ITSM
✨Tip Number 1
Familiarise yourself with the specific technologies and products mentioned in the job title, such as HP, Lenovo, and Dell. Having hands-on experience or certifications related to these brands can significantly boost your chances.
✨Tip Number 2
Network with current or former Field Services Engineers in the industry. They can provide valuable insights into the role and may even refer you internally, which can give you an edge in the application process.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your troubleshooting skills and knowledge of IT service management (ITSM) practices. Being able to demonstrate your problem-solving abilities during interviews is crucial.
✨Tip Number 4
Showcase your soft skills, particularly communication and customer service, as these are vital for a Field Services Engineer. Be ready to discuss examples of how you've successfully interacted with clients or resolved conflicts in previous roles.
We think you need these skills to ace Field Services Engineer - Break Fix - HP / Lenovo / Dell - ITSM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field services, particularly with HP, Lenovo, or Dell products. Emphasise any technical skills and certifications that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT service management and your problem-solving abilities. Mention specific experiences where you've successfully handled break/fix situations.
Highlight Relevant Qualifications: Clearly state your qualifications, including any certifications related to ITSM or specific hardware expertise. If you have experience with DBS, BPSS, or SC clearances, make sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Services Engineer.
How to prepare for a job interview at Global Technology Solutions Ltd
✨Know Your Tech
As a Field Services Engineer, you'll be working with HP, Lenovo, and Dell products. Brush up on the latest models and common issues associated with them. Being able to discuss specific technologies will show your expertise and enthusiasm for the role.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet and resolve issues efficiently.
✨Highlight Your Customer Service Experience
Field services often involve direct interaction with clients. Be ready to discuss your experience in customer service, focusing on how you handle difficult situations and ensure client satisfaction. This will demonstrate your interpersonal skills and professionalism.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Tailor your responses to align with their mission and demonstrate how you would fit into their team. This shows that you're not just interested in the job, but also in being part of their community.
