Data Business Analyst

We are seeking TWO talented Data Business Analysts to join our team and work across the Thames Water divisions to proactively understand and catalogue the demand for data solutions. You will play a key role with an emphasis on the ability to collect specific and tangible data requirements from early concept to full description, producing user stories, and collaborating with data engineers and other data professionals. If you are passionate about data, have a strategic mindset, and enjoy working in a collaborative environment, we would love to hear from you.

What you’ll be doing as a Data Business Analyst:

• Capture and document data requirements from internal stakeholders based on requests submitted through the "data front door" project request form.
• Translate high-level concepts into user stories and task breakdowns to ensure clarity and actionable steps.
• Collaborate with stakeholders to understand their data needs and ensure requirements align with business objectives.
• Act as an Agile Product Owner, creating a vision to inspire development teams to deliver high-quality, reusable deliverables.
• Participate in technical and functional discussions to align data initiatives with business needs.
• Communicate with internal colleagues to understand departmental and organisational data needs.
• Work with stakeholders to gather feedback on data services and products, ensuring continuous improvement.
• Support the assignment and manage tasks across data squads, ensuring efficient and effective delivery of data solutions.

Base location: Hybrid – Clear Water Court

Working pattern: Monday to Friday, 36 hours

What you should bring to the role:

• Proven experience as a Data Business Analyst or in a similar role, managing data-centric projects.
• Hands-on experience with Agile methodologies and acting as a Product Owner.
• Strong analytical skills, with the ability to interpret complex data and translate it into actionable insights.
• Excellent stakeholder management skills, with the ability to build and maintain relationships with diverse stakeholders.
• Experience in creating and maintaining documentation, such as project documentation.
• Effective communication skills, with the ability to convey complex technical concepts to non-technical audiences.
• Experience in data mapping, requirements elicitation, and workshop facilitation to effectively gather and document business requirements.
• Desirable experience with SAP, Salesforce, Azure, ESRI, GIS, and Databricks, to provide comprehensive data analysis across various business functions.

What’s in it for you?

• Competitive salary of up to £53,000 per annum depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.

Working at Thames Water:

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.

Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.