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- Tasks: Manage the sales order process for flooring products and handle customer enquiries.
- Company: Altro is a family-owned leader in premium flooring and wall cladding systems since 1919.
- Benefits: Enjoy hybrid working, 25 days holiday, life assurance, and various social events.
- Why this job: Join a supportive team that values diversity and offers growth opportunities.
- Qualifications: Detail-oriented with strong organisational skills; experience in order processing is a plus.
- Other info: This is a full-time, 12-month fixed term contract role based in Letchworth Garden City.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Are you an experienced Sales Order Processor, highly organized, detail-oriented, and ready to step into a key role in a fast-paced, internal sales environment? Altro are looking for a Sales Order Processor to join our Internal Sales Team based in our Customer Care Centre in Letchworth Garden City, Hertfordshire. This is a full-time, 12-month fixed term contract role, and after your initial training period, will have the benefit of hybrid working (3 days a week onsite in Letchworth Garden City, Hertfordshire).
As a Sales Order Processor at Altro, your main responsibility will be to oversee the ordering process for our Flooring and accessories products from start to finish. You will be the first point of contact for customers, handling their enquiries and ensuring all sales orders are processed correctly and in a timely manner. Attention to detail is key, as you will need to accurately record customer requirements, manage complex export orders, and liaise with various teams to ensure smooth order fulfilment.
As well as an exciting opportunity and a competitive salary, we offer:
- Starting holiday entitlement of 25 days, with the option to buy more
- Defined contribution pension scheme
- Life assurance from day one
- Occupational Sick Pay and onsite Occupational Health Service
- Confidential 24-hour life management and personal support service for you and your family
- Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
- Free eye tests for all employees
- A paid day off each year for volunteering
- Free car parking at all our sites
- Long service awards
- Learning and Development support, regardless of your career stage
- Various social events, including the company Christmas party
- Retirement advice and support
This role is perfect for someone who is detail-oriented, with strong organizational skills and a commitment to accuracy. You should be comfortable working with both UK and export markets, and have a strong ability to manage multiple orders at once without compromising on quality or accuracy. A solid background in order processing or customer service would be an advantage. What’s most important is your ability to manage orders accurately, work well with different teams, and take pride in delivering excellent customer service.
Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don’t want you to just work here. We want you to belong here.” Sounds like a great opportunity? Click apply today! We can’t wait to hear from you!
Sales Order Processor in Letchworth Garden City employer: Altro
Contact Detail:
Altro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor in Letchworth Garden City
✨Tip Number 1
Familiarise yourself with Altro's products and services, especially their flooring and accessories. Understanding the specifics of what you’ll be processing will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple orders or customer enquiries in previous roles. Being able to demonstrate your ability to juggle tasks effectively will show that you're a perfect fit for this fast-paced environment.
✨Tip Number 3
Research the company culture at Altro by checking out their social media pages and employee testimonials. This will help you align your values with theirs and give you insights into what they truly value in their employees.
✨Tip Number 4
Prepare to discuss your experience with both UK and export markets, as this is crucial for the role. Be ready to share specific examples of how you've successfully navigated complex orders in the past.
We think you need these skills to ace Sales Order Processor in Letchworth Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Sales Order Processor or in customer service. Emphasise your organisational skills and attention to detail, as these are key qualities Altro is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed orders or provided excellent customer service in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to order processing, especially your ability to manage multiple orders and work with both UK and export markets. This will demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Attention to detail is crucial for this role, and a polished application will reflect your commitment to accuracy.
How to prepare for a job interview at Altro
✨Showcase Your Attention to Detail
As a Sales Order Processor, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference in order processing or customer service.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple orders simultaneously. You might want to share strategies you use to stay organised and ensure that nothing falls through the cracks, especially in a fast-paced environment.
✨Familiarise Yourself with Export Processes
Since the role involves managing complex export orders, brush up on any relevant knowledge about export regulations and procedures. Being able to speak confidently about this during the interview will set you apart.
✨Emphasise Customer Service Excellence
Prepare to discuss how you handle customer enquiries and complaints. Share examples of how you've gone above and beyond to ensure customer satisfaction, as this aligns with Altro's commitment to delivering excellent service.
