At a Glance
- Tasks: Lead the property division, ensuring strategic growth and operational excellence.
- Company: Jackson Sims Recruitment specialises in Real Estate across the UK.
- Benefits: Enjoy a competitive salary, performance bonuses, private healthcare, and professional development support.
- Why this job: Join a dynamic team focused on client satisfaction and continuous improvement in a thriving industry.
- Qualifications: 8-10 years in residential block management with strong leadership and financial skills required.
- Other info: Ideal for those passionate about property management and looking to make a significant impact.
The predicted salary is between 72000 - 120000 £ per year.
As Director, you are responsible for the strategic leadership, operational management, and overall performance of the property division. This includes overseeing property portfolios, leading compliance initiatives, optimizing client satisfaction, and ensuring profitability and growth in line with the company’s objectives.
Key Responsibilities:
- Strategic Leadership
- Develop and implement the division's long-term strategy aligned with organizational goals.
- Lead initiatives to improve operational efficiency, service delivery, and client retention.
- Identify new business opportunities and support growth in portfolio size and service offerings.
- Operational Management
- Oversee the management of residential blocks, estates, and communal areas, ensuring service excellence.
- Ensure compliance with leasehold legislation, health and safety standards, and industry regulations (e.g., RICS, TPI).
- Manage and enhance internal systems and processes to streamline operations.
- Team Leadership & Development
- Lead, mentor, and develop the block management team including property managers, support staff, and contractors.
- Set performance standards and conduct regular appraisals and training.
- Foster a culture of accountability, professional development, and continuous improvement.
- Client & Stakeholder Management
- Maintain high levels of client satisfaction through proactive communication and problem-solving.
- Act as a senior point of contact for complex or escalated issues with residents, leaseholders, and freeholders.
- Collaborate with legal, finance, and maintenance teams to ensure service delivery meets expectations.
- Financial Management
- Oversee service charge budgets, financial reporting, and recovery processes.
- Monitor division financial performance and ensure profitability.
- Approve major expenditures and supplier contracts in accordance with budgetary controls.
Required Qualifications & Experience:
- Minimum 8-10 years of experience in residential block management, with at least 3 in a senior leadership role.
- Proven track record in managing large, mixed-use or high-volume portfolios.
- Strong knowledge of landlord and tenant legislation, leasehold management, and health and safety compliance.
- Relevant professional qualifications (e.g., TPI, RICS, IOSH, NEBOSH) highly desirable.
- Experience in budgeting, service charge accounting, and financial oversight.
Skills & Competencies:
- Excellent leadership, team-building, and interpersonal skills.
- Strong commercial acumen and business development capabilities.
- Effective decision-making under pressure and in complex situations.
- Outstanding verbal and written communication.
- Proficient in property management software and Microsoft Office Suite.
Remuneration & Benefits:
- Competitive salary dependent on experience
- Performance-based bonus structure
- Pension scheme
- Private healthcare
- Professional development support and memberships
Salary £100k upwards.
Director employer: Jackson Sims Recruitment
Contact Detail:
Jackson Sims Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director
✨Tip Number 1
Network with professionals in the property management sector. Attend industry events, seminars, or webinars to connect with potential colleagues and leaders who can provide insights into the role and possibly refer you.
✨Tip Number 2
Research StudySmarter's values and recent projects. Understanding our company culture and objectives will help you align your discussions during interviews, showcasing how your experience fits with our goals.
✨Tip Number 3
Prepare to discuss specific examples of your leadership and operational management experience. Be ready to share how you've successfully led teams and improved client satisfaction in previous roles.
✨Tip Number 4
Familiarise yourself with current trends and challenges in residential block management. Being knowledgeable about the latest regulations and market conditions will demonstrate your commitment and expertise during the interview process.
We think you need these skills to ace Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential block management and leadership roles. Emphasise your achievements in operational efficiency, client satisfaction, and financial management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic vision for the property division. Discuss how your past experiences have prepared you for this role and how you can contribute to the company's objectives.
Highlight Relevant Qualifications: Clearly list any professional qualifications such as TPI, RICS, IOSH, or NEBOSH in your application. These credentials are highly desirable and will strengthen your candidacy.
Showcase Leadership Skills: In your application, provide examples of how you've led teams and developed talent in previous roles. Highlight your ability to foster a culture of accountability and continuous improvement within your team.
How to prepare for a job interview at Jackson Sims Recruitment
✨Showcase Your Strategic Vision
As a Director, it's crucial to demonstrate your ability to develop and implement long-term strategies. Be prepared to discuss specific examples of how you've aligned operational goals with organisational objectives in previous roles.
✨Highlight Your Leadership Experience
Emphasise your experience in leading teams and developing talent. Share stories that illustrate your mentoring style and how you've fostered a culture of accountability and continuous improvement within your teams.
✨Demonstrate Financial Acumen
Since financial management is key for this role, be ready to discuss your experience with budgeting, service charge accounting, and financial oversight. Provide examples of how you've successfully managed financial performance in past positions.
✨Prepare for Client Management Scenarios
Expect questions about client and stakeholder management. Prepare to discuss how you've maintained high levels of client satisfaction and handled complex issues, showcasing your problem-solving skills and proactive communication.