Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Claims Advisor, you'll handle customer claims and provide top-notch support.
- Company: HomeServe is a leading home assistance provider, dedicated to helping customers with their home emergencies.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for career progression.
- Why this job: Join a dynamic team where your contributions make a real difference in people's lives.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This role is based in Preston, offering a vibrant work environment.
The predicted salary is between 26550 - 26550 £ per year.
HomeServe is currently recruiting for Claims Advisors to join our busy Claims Department at our Preston site (PR2 9NZ).
Salary: £26,550 per year with opportunities for progression as you develop within HomeServe.
Contract: Permanent, Full-time (40 hours per week).
This is a fully flexible, full-time role based in our Contact Centre. Successful candidates must be able to work 40 hours per week.
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Advisor - Preston
✨Tip Number 1
Familiarise yourself with HomeServe's services and claims process. Understanding the ins and outs of what they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Prepare for common interview questions specific to claims handling, such as how you would deal with difficult customers or resolve disputes. Practising your responses can give you a confidence boost during the interview.
✨Tip Number 3
Network with current or former employees of HomeServe on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Demonstrate your communication skills during the interview. As a Claims Advisor, you'll need to convey information clearly and empathetically, so be sure to showcase these abilities in your interactions.
We think you need these skills to ace Claims Advisor - Preston
Some tips for your application 🫡
Understand the Role: Read the job description for the Claims Advisor position carefully. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Claims Advisor role. Focus on customer service experience, problem-solving abilities, and any previous claims handling experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at HomeServe and how your skills make you a great fit for the Claims Department.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at HomeServe
✨Understand the Role
Make sure you thoroughly read the job description for the Claims Advisor position. Familiarise yourself with the responsibilities and expectations, so you can demonstrate how your skills align with what HomeServe is looking for.
✨Showcase Your Communication Skills
As a Claims Advisor, effective communication is key. Prepare examples of how you've successfully communicated with customers or resolved conflicts in previous roles. This will show that you're capable of handling the demands of the job.
✨Prepare for Common Questions
Anticipate questions related to claims handling and customer service scenarios. Practising your responses will help you feel more confident during the interview and allow you to articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the team dynamics, training opportunities, and career progression within HomeServe. This shows your genuine interest in the role and the company.
