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- Tasks: Join our Solutions Centre Team, providing clerical and admin support while engaging with the public.
- Company: Dumfries and Galloway Council is dedicated to equality, diversity, and community support.
- Benefits: Enjoy discounts on essentials, a Cycle-to-Work scheme, and wellbeing support.
- Why this job: Be part of a rewarding team environment that values your contributions and perspectives.
- Qualifications: SVQ Level 3 or equivalent in English and Maths; good Microsoft skills required.
- Other info: This is a permanent, full-time role with a supportive workplace culture.
The predicted salary is between 26766 - 28419 £ per year.
Based within Cargen Tower, Dumfries, the post will be part of the Solutions Centre Team which provides a full range of clerical and administrative support to the Facilities, Waste and Neighbourhood Services teams.
The post is an integral part of the Solutions Centre and you must have experience in a multi-tasking environment, working with members of the public, a core skill of communicating with staff and clients/customers and experience working to tight deadlines.
You will be confident and highly motivated with the ability to work within a challenging, but rewarding, working environment as part of a team and as an individual.
You will possess good organisational and interpersonal skills and have experience working in an office environment.
Duties include input, update and interrogation of data utilising various database systems. You will be the first point of contact for staff and members of the public. General clerical duties associated with an office environment. You will be required to deal with simple financial transactions.
You will be educated to SVQ Level 3 in a relevant subject or Standard Grade or equivalent in English and Maths.
A good knowledge of Microsoft packages is essential, with good knowledge of general office working procedures being desirable.
This is a permanent post. 36 hours per week: Monday – Friday.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
For further information please contact: Andrea Lockhart (01387 260406 / 62432)
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - DGA12165
✨Tip Number 1
Familiarise yourself with the specific duties mentioned in the job description. Understanding the clerical and administrative tasks, as well as the importance of data management, will help you demonstrate your relevant experience during the interview.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've effectively interacted with both colleagues and the public in previous roles. This will show that you can be the first point of contact as required in this position.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word, as these are essential for the role. Consider taking a quick online course or tutorial to refresh your knowledge before the interview.
✨Tip Number 4
Research Dumfries and Galloway Council's values and commitment to equality and diversity. Be prepared to discuss how your own experiences align with their mission, as this will demonstrate your fit within their organisational culture.
We think you need these skills to ace Administrator - DGA12165
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Highlight your relevant experience in your application, especially in multi-tasking, communication, and working under tight deadlines.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Administrator role. Emphasise your organisational and interpersonal skills, as well as your proficiency in Microsoft packages and office procedures.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying and how you can contribute to the Solutions Centre Team. Mention specific examples from your past work that demonstrate your ability to handle clerical duties and customer interactions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at Dumfries and Galloway Council
✨Showcase Your Multi-Tasking Skills
Since the role requires experience in a multi-tasking environment, be prepared to discuss specific examples from your past work where you successfully managed multiple tasks simultaneously. Highlight how you prioritised your workload and met deadlines.
✨Demonstrate Strong Communication Abilities
As the first point of contact for staff and the public, effective communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you effectively resolved issues or communicated important information.
✨Familiarise Yourself with Microsoft Packages
A good knowledge of Microsoft Office is essential for this position. Brush up on your skills, especially in Excel and Word, and be ready to discuss how you've used these tools in previous roles. If possible, mention any specific projects where these skills were crucial.
✨Emphasise Your Organisational Skills
The job requires good organisational skills, so think of examples that demonstrate your ability to keep things orderly and efficient. Discuss any systems or methods you use to stay organised, especially in a busy office environment.
