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- Tasks: Join us as a Quality Assurance Coordinator, ensuring top-notch product quality and safety.
- Company: Radnor Hills is a family-owned soft drinks producer committed to sustainability and quality.
- Benefits: Enjoy a competitive salary, training opportunities, and a vibrant work culture in beautiful countryside.
- Why this job: Be part of a dynamic team making a positive impact on food safety and quality standards.
- Qualifications: 3 years in Quality Assurance, relevant auditor qualifications, and strong communication skills required.
- Other info: Work in a state-of-the-art facility with a focus on environmental sustainability.
The predicted salary is between 30000 - 42000 £ per year.
About Radnor Hills
Radnor Hills is an award-winning leading soft drinks producer based in beautiful countryside at Heartsease in Knighton, Powys. Established in 1990 by founder William Watkins, independent and family-owned, Radnor Hills produces over 400 million still, sparkling and flavoured water drinks every year. Our brands include a full range of Radnor Hills spring water, Heartsease Farm, Radnor Splash, and our market-leading range of school-approved children’s drinks, Radnor Fizz.
Radnor’s diverse drinks portfolio is all made using exceptionally pure Welsh spring water sourced from our family farm’s land, just minutes from the production line for maximum freshness. Environmental sustainability is a bedrock of our company. We have been a zero-to-landfill site since 2018 and have an on-site state-of-the-art recycling facility and an expert in-house team to facilitate this. Our environmental management system and site have been certified to ISO 14001 standards. All of Radnor’s products are fully recyclable - our plastic bottles and shrink wraps are 100% recyclable and are also made up of 30% recycled material, our cartons are straw free, and our aluminium cans are infinitely recyclable and sourced only 65 miles from our farm in the heart of the Welsh countryside. In 2023, we opened new expanded production facilities, a quality assurance laboratory and a state-of-the-art office complex and invested £1.8 million in a new solar farm to help power our operations, which now delivers 25% of our electricity.
Radnor is a multi-format facility manufacturing glass, PET, cans and Tetra Pak all from one site. Our customers include all the major multiples as well as schools and independent retailers.
The Role
We are looking for a Quality Assurance Coordinator to join our team and contribute to the future success of the business. You will support the QA Manager and after full training, be able to provide cover.
A quality background of working in a FMCG food and drinks industry is a must and you will also be a qualified internal auditor with proven experience.
Duties will include:
- Investigating and responding to customer complaints within defined time parameters.
- Maintaining accurate and up to date records in line with quality standards. This includes reviewing inspection results, maintaining trackers and updating the required systems and databases.
- Assist in the development and maintenance of Standard Operating Procedures (SOPs) related to quality control and food safety.
- Monitor compliance with all relevant food safety and quality standards (e.g., HACCP, GMP, ISO, BRC regulations).
- Support with training of production and operational staff on quality standards, food safety practices and new procedures.
- Involvement in root cause analysis; contributing to the investigation of quality incidents and non-conformities.
- Contributing to implementation of corrective and preventative actions.
- Supporting continuous improvement initiatives by contributing ideas, participating in projects and assisting with the implementation of process enhancements or efficiency improvements.
Candidate requirements:
- 3 years’ experience within a Quality Assurance role.
- Relevant Internal Auditor qualification and previous experience.
- Level 2/3 HACCP and working involvement within a HACCP team.
- Level 3 Food Safety.
- Working knowledge of BRCGS is essential.
- Excellent communication skills both written and verbal.
- Strong administrative skills.
- Good interpersonal skills and ability to build strong working relationships across departments.
- Analytical skills with a keen eye for detail.
- Excellent IT skills including Microsoft Office.
Hours and Location:
This role is based on site at our main offices in Knighton, Powys and you will be required to work 40-hours per week, Monday to Friday. We offer a competitive salary dependent upon experience.
Contact Detail:
Radnor Hills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Coordinator
✨Tip Number 1
Familiarise yourself with Radnor Hills' commitment to environmental sustainability and quality standards. Understanding their values will help you align your responses during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Radnor Hills on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Quality Assurance Coordinator role, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your knowledge of relevant food safety and quality standards such as HACCP, GMP, and BRC regulations. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable about the industry.
✨Tip Number 4
Prepare examples from your previous experience that showcase your problem-solving skills and ability to implement corrective actions. Highlighting specific instances where you've improved quality processes will make you stand out as a candidate.
We think you need these skills to ace Quality Assurance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in quality assurance, particularly within the FMCG food and drinks industry. Emphasise your qualifications as an internal auditor and any specific achievements related to quality control.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and your understanding of Radnor Hills' commitment to environmental sustainability. Mention how your skills align with their requirements, especially in relation to HACCP and BRCGS standards.
Highlight Relevant Skills: In your application, clearly outline your analytical skills, attention to detail, and strong communication abilities. Provide examples of how you've successfully managed customer complaints or contributed to quality improvement initiatives in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Quality Assurance Coordinator role.
How to prepare for a job interview at Radnor Hills
✨Know Your Quality Standards
Familiarise yourself with key quality standards relevant to the food and drinks industry, such as HACCP, GMP, and BRC regulations. Be prepared to discuss how you have applied these standards in your previous roles.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your analytical skills and attention to detail. Discuss specific instances where you identified issues, conducted root cause analysis, and implemented corrective actions.
✨Communicate Effectively
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to explain complex quality assurance concepts in a straightforward manner, as you may need to train staff on these topics.
✨Emphasise Team Collaboration
Highlight your ability to build strong working relationships across departments. Share experiences where you collaborated with production or operational teams to enhance quality standards or resolve quality incidents.
