At a Glance
- Tasks: Join us as a Logistics & Customer Operations Executive, managing deliveries and customer service.
- Company: Window Fleur is the UK's first ready-planted window box subscription brand, focused on creativity and nature.
- Benefits: Enjoy flexible working, free seasonal plants, and a friendly team environment.
- Why this job: Be part of a fast-growing brand that values joy and creativity while making a social impact.
- Qualifications: 2+ years in a fast-paced D2C brand, driving licence, and experience with Google Sheets/Excel.
- Other info: Submit a short video application to showcase your personality and fit for the role.
The predicted salary is between 30000 - 42000 £ per year.
We’re Window Fleur – the UK’s first ready-planted window box subscription brand and we’re looking for an ultra-organised, proactive and positive team member to join our growing team as our new Logistics & Customer Operations Executive.
You’ll work closely with our founders and wider freelance team, and play a key part in helping Window Fleur as we grow.
- Working with our Delivery & CS team managed deliveries
- PO and stock management website and warehouse, updating records, liaising with suppliers
- Handling some day-to-day customer service enquiries
- Analysing sales and ops data to inform decisions
- Supporting inventory planning and forecasting
Requirements:
- 2+ years working in a fast-paced D2C brand
- Comfort using Google Sheets / Excel to organise and analyse data
- A full driving licence
- Experience with CRM platforms (e.g. Familiarity with inventory planning and margin tracking)
Additional Benefits:
- Dog very welcome
- Lots of free seasonal plants
- Flexible working environment with a small, friendly team
- Be part of a fast-growing brand rooted in creativity, nature and joy
To apply, please send a short 2-5 mins video of yourself, telling us a little bit about you and why you’d be good for the role and CV to hi@windowfleur. Subject Line: Logistics & Customer Operations Executive Application.
We’ll be looking to extend the contract for the right candidate.
Customer Operations Executive (hybrid working) employer: Window Fleur
Contact Detail:
Window Fleur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Executive (hybrid working)
✨Tip Number 1
Make sure to highlight your experience in fast-paced D2C environments during your video application. Share specific examples of how you've successfully managed logistics or customer operations in similar roles.
✨Tip Number 2
Since the role involves data analysis, consider preparing a brief overview of how you've used Google Sheets or Excel in past positions. Mention any specific metrics you tracked and how they influenced decision-making.
✨Tip Number 3
Show your enthusiasm for the brand by discussing your passion for plants or nature in your video. This personal touch can help you stand out as a candidate who aligns with Window Fleur's values.
✨Tip Number 4
Since the position requires a full driving licence, be sure to mention your driving experience in your video. Highlight any relevant logistics or delivery tasks you've handled that demonstrate your capability in this area.
We think you need these skills to ace Customer Operations Executive (hybrid working)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Logistics & Customer Operations Executive. Familiarise yourself with the key tasks mentioned in the job description, such as managing deliveries, stock management, and customer service.
Craft Your Video: Since the application requires a video introduction, plan what you want to say. Keep it concise (2-5 minutes) and focus on your relevant experience, skills, and why you're excited about joining Window Fleur. Show your personality and enthusiasm!
Tailor Your CV: Make sure your CV highlights your experience in D2C brands, proficiency with Google Sheets/Excel, and any relevant CRM platform experience. Tailor your CV to reflect how your skills align with the requirements of the role.
Follow Application Instructions: When submitting your application, ensure you follow the instructions carefully. Send your video and CV to the specified email address with the correct subject line. Double-check for any typos or errors before hitting send.
How to prepare for a job interview at Window Fleur
✨Show Your Organisational Skills
As a Logistics & Customer Operations Executive, being ultra-organised is key. Prepare examples from your past experiences where you successfully managed logistics or customer operations, highlighting your ability to keep things running smoothly.
✨Demonstrate Data Analysis Proficiency
Since the role involves analysing sales and ops data, be ready to discuss your experience with Google Sheets or Excel. Bring specific examples of how you've used these tools to inform decisions or improve processes in previous roles.
✨Highlight Your Customer Service Experience
You'll be handling day-to-day customer service enquiries, so it's important to showcase your customer service skills. Prepare to share instances where you resolved customer issues effectively and maintained a positive relationship.
✨Express Your Passion for the Brand
Window Fleur values creativity and nature, so make sure to convey your enthusiasm for their mission. Share why you’re excited about the opportunity and how your values align with theirs, especially regarding sustainability and creativity.