Operational Resilience Lead

Operational Resilience Lead

Suffolk Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the development of operational resilience frameworks and manage key risks.
  • Company: Join a dynamic medium-sized financial services business in Suffolk.
  • Benefits: Enjoy hybrid working, competitive salary, pension, private medical, and family-friendly perks.
  • Why this job: Make a real impact on organisational resilience while enjoying flexibility and growth opportunities.
  • Qualifications: Knowledge of risk management and a keen interest in cyber security are essential.
  • Other info: Open to full or part-time applicants from any sector with relevant experience.

The predicted salary is between 36000 - 60000 £ per year.

We are delighted to be partnering with our client - a medium sized business in the financial services sector based in Suffolk. They are recruiting a newly revised role in their team, an Operational Resilience Lead. They are open to people working this role as a full time or part time position and also open to relevant experience from any sector.

The main purpose of this Operational Resilience Lead role is to develop and improve the organisation’s operational resilience framework, ensuring key risks are identified, managed, and reported. You will support daily risk monitoring and help senior management meet regulatory requirements.

Key responsibilities include:

  • Develop, review, and coordinate implementation of the Operational Resilience Policy, framework, and action plans.
  • Establish and facilitate an operational resilience working group involving functional managers across the Society.
  • Ensure Important Business Services (IBSs) are mapped, considering people, processes, premises, data, systems, and third-party suppliers.
  • Support and train process owners in conducting business impact analysis (BIA) and identifying IBSs.
  • Identify, track, and document key assets essential for delivering resilient services (e.g., IT systems, personnel, third parties, data).
  • Collaborate with technology teams to align Business Impact Assessments and IBSs with Disaster Recovery Plans (DRPs), Business Continuity Plans (BCPs), and system architecture.
  • Maintain a master process plan to track all operational resilience activities.
  • Coordinate and lead scenario testing for severe but plausible disruption events.
  • Prepare and present reports on resilience capabilities and risks to the COO, Board, committees, regulators, and auditors.
  • Chair the Operational Resilience Governance Working Group and promote consistent application of resilience principles across the Society.

Key Skills & Qualifications:

  • Knowledge of risk management.
  • Strategic, critical, and analytical thinking and pragmatic problem solving.
  • Effective communication, negotiation, and presentation skills.
  • Ability to interact and elicit cooperation from a wide variety of sources, including management, other departments, and suppliers.
  • A keen interest in cyber security is essential.

In return, you will receive a competitive salary and package which includes hybrid working arrangements (50% office based over a 2-week period – lots of flexibility is available and can include being office based half of the day or working 1 week in the office 1 week at home if preferred), pension up to 7%, private medical and family friendly benefits.

If this role appeals to you and you have previous experience in operational resilience management, then please do apply today and we will get back to you promptly.

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Contact Detail:

Ultimate Banking Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Resilience Lead

✨Tip Number 1

Familiarise yourself with the key responsibilities of the Operational Resilience Lead role. Understanding the specific tasks, such as developing the Operational Resilience Policy and coordinating scenario testing, will help you articulate your relevant experience during discussions.

✨Tip Number 2

Network with professionals in the financial services sector, especially those involved in risk management and operational resilience. Engaging with industry peers can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Stay updated on current trends and regulations in operational resilience and risk management. Being knowledgeable about recent developments will demonstrate your commitment to the field and can be a great conversation starter during interviews.

✨Tip Number 4

Prepare to discuss your problem-solving skills and how you've applied them in previous roles. The ability to think critically and pragmatically is crucial for this position, so have examples ready that showcase your analytical thinking.

We think you need these skills to ace Operational Resilience Lead

Risk Management
Operational Resilience Framework Development
Business Impact Analysis (BIA)
Scenario Testing
Disaster Recovery Planning (DRP)
Business Continuity Planning (BCP)
Stakeholder Engagement
Analytical Thinking
Problem-Solving Skills
Effective Communication
Negotiation Skills
Presentation Skills
Collaboration with Technology Teams
Documentation and Reporting
Cyber Security Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operational resilience or risk management. Use keywords from the job description to demonstrate that you meet the key skills and qualifications required for the role.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Operational Resilience Lead position. Explain how your background aligns with the company's needs and express your enthusiasm for the role and the organisation.

Showcase Relevant Skills: In your application, emphasise your strategic thinking, analytical skills, and effective communication abilities. Provide examples of how you've successfully managed risks or led projects in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Ultimate Banking

✨Understand the Operational Resilience Framework

Make sure you have a solid grasp of what an operational resilience framework entails. Familiarise yourself with key concepts such as Important Business Services (IBSs) and how they relate to risk management. This will show your potential employer that you are serious about the role.

✨Prepare for Scenario Testing Questions

Given the nature of the role, be ready to discuss how you would approach scenario testing for severe disruptions. Think of examples from your past experience where you successfully managed similar situations, and be prepared to explain your thought process.

✨Highlight Your Communication Skills

Effective communication is crucial in this role, especially when presenting reports to senior management. Be prepared to demonstrate your ability to convey complex information clearly and concisely, perhaps by sharing past experiences where you successfully communicated with diverse stakeholders.

✨Show Your Interest in Cyber Security

Since a keen interest in cyber security is essential for this position, make sure to express your enthusiasm for the topic. You could mention any relevant courses, certifications, or personal projects that showcase your commitment to staying updated on cyber security trends.

Operational Resilience Lead
Ultimate Banking
Location: Suffolk
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