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- Tasks: Manage and develop Unified Communication technologies to enhance user experience.
- Company: Join a leading company in the tech industry, known for innovation and collaboration.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Be part of a dynamic team that values your input and fosters professional growth.
- Qualifications: Experience as a 3rd line Unified Communications Engineer and strong documentation skills required.
- Other info: Opportunity to work on exciting projects and contribute to strategic IT planning.
The predicted salary is between 43200 - 72000 £ per year.
A Senior Unified Communications Engineer, who will actively manage, support and develop Unified Communication (UC) technologies across the Business.
You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build, deploy and support new and existing UC technologies. You will collaborate with other teams to proactively monitor system performance, proactively addressing and resolving any issues. The role will ensure service availability is maintained and improved, leading to an enhanced user experience. You will contribute to planning discussions on IT investments, ensuring solutions and systems are delivered in line with Information Security and Governance requirements.
This role is eligible for the Company’s hybrid working from home policy.
Preferred skills and experience- Experience working as a 3rd line Unified Communications Engineer.
- Experience in designing, configuring and implementing solutions within an organisation.
- Skilled in delivering, implementing and supporting Microsoft Exchange, both Online and On Premise.
- Skilled in supporting Microsoft Teams.
- Maintaining, supporting and managing Cisco Ironports such as ESA.
- Maintaining, supporting and managing MDM technologies.
- Experience of strategic planning and decision making to align IT with business objectives.
- Ability to understand and deliver tasks and projects to our business standards.
- Strong documentation skills.
- Ability to work to deadlines with a pragmatic approach to administration, governance and risk.
- Maintaining and managing our core UC services and providing improvements where necessary.
- Working closely with IT management and other functional groups to design, develop, deploy and administer our collaboration services.
- Participating in product evaluations, system testing and product lifecycle management.
- Enforcing all security controls when enabling new UC applications and features, whilst continually documenting and maintaining this.
- Participating in both scheduled and unscheduled system maintenance including change management, on call and off-hours systems support.
- Maintaining a UC Service Catalogue detailing service definitions and the technologies being utilised.
- Maintaining and enforcing the governance of each UC application and feature, in line with ISG standards.
- Setting up all UC applications and features, technical designs, standards and process documentation.
Contact Detail:
bet365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Unified Communications Engineer (Manchester)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in Unified Communications, especially Microsoft Exchange and Teams. This will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the Unified Communications space, particularly those who work at StudySmarter or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented UC solutions. Be ready to explain your role, the challenges faced, and how you overcame them, as this will showcase your practical experience and problem-solving skills.
✨Tip Number 4
Understand the importance of documentation and governance in UC roles. Be prepared to talk about how you've maintained documentation and enforced governance in past positions, as this aligns closely with the responsibilities outlined in the job description.
We think you need these skills to ace Senior Unified Communications Engineer (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Unified Communications Engineer. Focus on specific projects where you've designed, configured, or implemented UC solutions, especially with Microsoft Exchange and Teams.
Craft a Strong Cover Letter: In your cover letter, emphasise your ability to manage and support UC technologies. Mention your strategic planning experience and how it aligns with the company's objectives, showcasing your understanding of IT governance.
Showcase Documentation Skills: Since strong documentation skills are essential for this role, provide examples in your application of how you've maintained technical designs, standards, and process documentation in previous positions.
Highlight Collaboration Experience: Discuss your experience working closely with IT management and other teams. Provide examples of how you've contributed to product evaluations and system testing, demonstrating your collaborative approach to improving UC services.
How to prepare for a job interview at bet365
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Unified Communications technologies, particularly Microsoft Exchange and Teams. Highlight specific projects where you designed or implemented solutions, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Emphasise Collaboration Skills
Since the role involves working closely with IT management and other teams, share examples of how you've successfully collaborated in past roles. Discuss any cross-functional projects you've been part of and how you contributed to their success.
✨Demonstrate Strategic Thinking
Prepare to talk about your experience in strategic planning and decision-making. Be ready to explain how you've aligned IT solutions with business objectives in previous roles, showcasing your ability to think critically about technology's role in achieving business goals.
✨Highlight Documentation and Governance Skills
Given the importance of documentation and governance in this role, be sure to mention your strong documentation skills. Discuss how you've maintained service catalogues or enforced security controls in past positions, as this will show your attention to detail and commitment to compliance.
