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- Tasks: Lead a dynamic team and ensure exceptional customer experiences in our vibrant Pizzeria.
- Company: Join a top-rated workplace known for its inclusive culture and delicious pizza since 1965.
- Benefits: Enjoy bonuses, free food on shift, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills while working in a fun, supportive environment that values individuality.
- Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service required.
- Other info: We celebrate diversity and welcome everyone to express themselves at our marble table.
The predicted salary is between 28800 - 43200 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager (Cardiff)
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since we pride ourselves on being customer-centric and inclusive, demonstrating your alignment with these values during your interactions can set you apart.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully led a team in the past. Highlighting your ability to inspire and coach others will resonate well with us.
✨Tip Number 3
Prepare to discuss your experience with P&L management and financial analysis. We’re looking for someone who can drive optimal performance, so being ready to talk numbers will be beneficial.
✨Tip Number 4
Research common challenges faced in the restaurant industry, particularly in customer service. Being able to discuss how you would tackle these challenges shows initiative and a proactive mindset, which we value highly.
We think you need these skills to ace Assistant Restaurant Manager (Cardiff)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial management, and customer service. Use specific examples that demonstrate your ability to inspire a team and manage P&L effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the restaurant industry and your understanding of the company's values. Mention how your skills align with the role of Assistant Restaurant Manager and your commitment to delivering exceptional customer experiences.
Showcase Your Leadership Skills: In your application, emphasise any previous roles where you successfully led a team or improved performance. Highlight your coaching abilities and how you've contributed to creating a positive work environment.
Prepare for Potential Interview Questions: Think about how you would respond to questions regarding your experience with P&L management, handling customer complaints, and leading a team. Be ready to provide examples that showcase your problem-solving skills and dedication to service excellence.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to demonstrate your ability to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring experiences.
✨Understand Financial Management
Familiarise yourself with P&L management and budgeting concepts. Be ready to discuss how you've used financial data to drive performance in previous roles, as this will be crucial for the position.
✨Emphasise Customer Service Excellence
Prepare to share specific instances where you've gone above and beyond to deliver outstanding customer service. Highlight your understanding of customer needs and how you ensure memorable experiences.
✨Align with Company Values
Research the company's values and culture. During the interview, express how your personal values align with theirs, particularly around inclusivity, respect, and creating a welcoming environment for all.
