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- Tasks: Lead a dynamic team and ensure exceptional customer experiences in our vibrant pizzeria.
- Company: Join a top-rated pizza brand with a rich history since 1965, focused on inclusivity and self-expression.
- Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills while working in a fun, supportive environment that values diversity.
- Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service are essential.
- Other info: We celebrate individuality and assess applications based solely on job aptitude.
The predicted salary is between 28800 - 43200 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager (Street)
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since they emphasise being customer-centric and inclusive, showcasing your alignment with these values during your interactions can set you apart.
✨Tip Number 2
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led a team or improved service quality, as this role heavily focuses on coaching and inspiring others.
✨Tip Number 3
Brush up on your financial management skills. Be ready to talk about your experience with P&L management and how you've used financial insights to drive performance in previous roles.
✨Tip Number 4
Showcase your passion for customer service. Prepare anecdotes that highlight how you've gone above and beyond to create memorable experiences for customers, as this is a key aspect of the role.
We think you need these skills to ace Assistant Restaurant Manager (Street)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial management, and customer service. Use specific examples that demonstrate your ability to inspire a team and manage P&L effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the company's values. Mention how your skills align with the role of Assistant Restaurant Manager and your commitment to delivering exceptional customer experiences.
Showcase Your Leadership Skills: In your application, emphasise any previous roles where you successfully led a team or improved performance. Highlight your coaching abilities and how you've contributed to creating a positive work environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Pizza Express
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others towards achieving outstanding results.
✨Understand Financial Management
Familiarise yourself with P&L management and budgeting concepts. Be ready to discuss your experience with financial analysis and how you've used this knowledge to drive performance in previous roles. This will demonstrate your capability to contribute to the commercial success of the Pizzeria.
✨Emphasise Customer Service Excellence
Prepare to talk about your experience in delivering exceptional customer service. Think of specific instances where you identified customer needs and went above and beyond to ensure a memorable experience. This aligns with the company's values and shows your commitment to customer satisfaction.
✨Align with Company Values
Research the company's values and culture, particularly their focus on inclusivity and respect. During the interview, express how your personal values align with theirs, and share examples of how you've fostered a positive and inclusive environment in your previous roles.
