At a Glance
- Tasks: Work on customer vehicles, delivering top-notch service and repairs.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of perks including a bike scheme.
- Why this job: Be part of a growing team focused on motoring services and electric mobility.
- Qualifications: Experience with car parts fitting and excellent customer service skills required.
- Other info: We welcome applications from all backgrounds and offer extensive training.
Overview
- Age 21+ £12.61 per hour
- Under 21 £10.40 per hour
Got a passion for all things motoring?
You’ll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service, after all.
Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently you already have a confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you\\\’ll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you\\\’ll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries,
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Problem solving skills
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\\\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician
✨Tip Number 1
Make sure to showcase your passion for cars during the interview. Share specific examples of your experience with car maintenance or any projects you've worked on, as this will demonstrate your enthusiasm and knowledge in the field.
✨Tip Number 2
Highlight your customer service skills by preparing anecdotes that illustrate how you've successfully resolved customer issues in the past. This will show that you can deliver the high standards of service that the role requires.
✨Tip Number 3
Familiarise yourself with the latest automotive technologies and trends, especially those related to electric mobility. Being knowledgeable about current developments will set you apart from other candidates and show your commitment to the industry.
✨Tip Number 4
Be prepared to discuss your problem-solving abilities. Think of situations where you've had to troubleshoot a mechanical issue or assist a customer with a complex query, as this will demonstrate your proactive approach and practical skills.
We think you need these skills to ace Auto Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any experience you have with car maintenance or fitting, whether it's from previous jobs or personal projects. This will show your passion and capability for the role.
Showcase Customer Service Skills: Since delivering great customer service is key, include specific examples of how you've successfully interacted with customers in past roles. This could be in retail or any other customer-facing environment.
Express Enthusiasm for Motoring: In your application, convey your passion for cars and motoring. Mention any hobbies or interests related to vehicles that demonstrate your enthusiasm and knowledge in the field.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'problem-solving skills' and 'proactive approach', to make your application stand out.
How to prepare for a job interview at Halfords
✨Show Your Passion for Cars
Make sure to express your enthusiasm for all things motoring during the interview. Share any personal projects or experiences you've had with cars, as this will demonstrate your genuine interest and knowledge in the field.
✨Highlight Customer Service Skills
Since delivering great customer service is key in this role, be prepared to discuss specific examples of how you've provided excellent service in previous jobs or situations. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about times when you've encountered challenges while working on vehicles or in a customer service setting. Explain how you approached these problems and what solutions you implemented, showcasing your practical problem-solving skills.
✨Be Ready to Discuss Teamwork
As you'll be helping to develop other team members, it's important to convey your experience in teamwork. Share instances where you've collaborated with others, especially in a retail or automotive environment, to highlight your ability to work well within a team.