At a Glance
- Tasks: Join our team to drive sales and deliver exceptional customer service in the automotive sector.
- Company: Halfords is the UK's leading retailer for automotive and cycling products, dedicated to customer satisfaction.
- Benefits: Enjoy discounts on products, financial planning support, health cash plans, and career progression opportunities.
- Why this job: Be part of a passionate team, showcase your sales skills, and make a real impact on customers' lives.
- Qualifications: Strong communication skills, retail or automotive experience, and a passion for motoring products are essential.
- Other info: Flexible working options and a supportive environment for personal growth await you.
The predicted salary is between 36000 - 60000 £ per year.
Up to £27,000 per year + Uncapped Bonus.
Do you have a passion for sales and all things motoring?
We are looking for a professional and confident salesperson to join the UK\’s biggest retailer in all things auto. Our salespeople aren’t afraid to step into the limelight and showcase their skills to ensure the customer receives the services and products they don’t only want but leave with everything they need.
You’ll be working with a large team who share your passion for cars and who want to go that extra mile to deliver amazing service to our customers. You will drive sales across the Halfords group arranging for customer cars to be repaired in our stores, our garages, and, at the customers home, as well as their place of work.
In this role, you’ll work with colleagues at our retail stores, in our Autocentre, and our Halfords Mobile Expert teams to deliver a seamless customer experience. You will be great at working at pace and be brilliant at building relationships.
To be a success in this role you’ll need :
- Excellent rapport-building and communication skills
- Experience in delivering great face to face customer service ideally in a retail sales or automotive based environment
- A track record of achieving exceptional results against sales targets, through converting conversations into opportunities
- Experience in sharing expertise with others
- A keen interest in or experience in working with motoring products / services
What we can offer :
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords.
We are the UK and Ireland’s leading retailer of automotive and cycling products and one of the UK’s leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.
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Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Sales Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry. Being knowledgeable about new products, services, and technologies will not only impress your interviewers but also help you engage more effectively with customers.
✨Tip Number 2
Practice your rapport-building skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable in face-to-face interactions, which is crucial for a sales position.
✨Tip Number 3
Network within the automotive community, whether online or offline. Attend local car shows or join automotive forums to connect with like-minded individuals and potential colleagues who can provide insights into the industry.
✨Tip Number 4
Prepare specific examples of how you've successfully met sales targets in the past. Being able to share these stories during your interview will demonstrate your capability and confidence in driving sales.
We think you need these skills to ace Services Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly in retail or automotive environments. Emphasise your ability to build rapport and achieve sales targets, as these are key skills for the Services Sales Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and motoring. Mention specific experiences where you've successfully converted conversations into sales opportunities and how you can contribute to the team at Halfords.
Highlight Relevant Skills: In your application, focus on your communication skills and your experience in delivering excellent customer service. Provide examples of how you've worked collaboratively with teams to enhance customer experiences.
Show Enthusiasm for the Brand: Demonstrate your knowledge and enthusiasm for Halfords and its products. Mention any personal experiences with their services or products, and express your eagerness to be part of their success story.
How to prepare for a job interview at Halfords
✨Show Your Passion for Motoring
Make sure to express your enthusiasm for cars and the automotive industry during the interview. Share any personal experiences or knowledge you have about motoring products and services, as this will demonstrate your genuine interest in the role.
✨Highlight Your Sales Achievements
Prepare specific examples of how you've successfully met or exceeded sales targets in previous roles. Use metrics and figures to quantify your achievements, as this will help illustrate your capability to convert conversations into sales opportunities.
✨Demonstrate Excellent Communication Skills
Since rapport-building is crucial for this role, practice articulating your thoughts clearly and confidently. Be ready to showcase your ability to engage with customers and colleagues alike, as well as your experience in delivering exceptional customer service.
✨Prepare for Teamwork Scenarios
Given that you'll be working closely with various teams, think of examples where you've successfully collaborated with others. Be prepared to discuss how you can contribute to a seamless customer experience by working effectively with retail stores, Autocentres, and mobile teams.