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- Tasks: Engage with customers, build rapport, and recommend motoring products and services.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness programs, and flexible financial options like Wagestream.
- Why this job: Be part of a growing team focused on customer experience and electric mobility.
- Qualifications: Sales experience, excellent communication skills, and a passion for motoring are essential.
- Other info: We embrace diversity and encourage all backgrounds to apply!
The predicted salary is between 25000 - 27000 £ per year.
Realistic OTE of £30,000 to £32,000 per year. Base salary: £25,000 to £27,000 per year.
Do you have a real knack with customers? And a passion for all things motoring?
This role will see you using your sales expertise as you proactively engage with customers at our shop, building rapport at pace, and advising on the products and services Halfords can provide to give them the best solution, ensuring that they leave not only with what they want, but also what they need.
You’ll work with a team to deliver sales across the Halfords Group through referrals of jobs such as Tyres, MOT and Services, as well as other car maintenance needs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Expert van to fix it at the customer’s home or work.
Brilliant at building relationships, you’ll work with the shop team, with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience.
To be a success in this role you’ll need:
- A track record of achieving exceptional results against sales targets, through converting conversations into opportunities
- Excellent rapport-building and communication skills
- Experience of delivering great face to face customer service ideally in a retail sales or automotive based environment
- Experience of sharing expertise with others
- A keen interest in or experience of working with motoring products / services
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 60% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Services Sales Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Sales Manager
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think of specific examples where you built rapport with customers and how that led to successful sales. This will demonstrate your ability to connect with clients, which is crucial for this role.
✨Tip Number 2
Familiarize yourself with Halfords' products and services, especially in the automotive sector. Being knowledgeable about what you’ll be selling will not only boost your confidence but also impress the hiring team with your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your previous sales achievements. Highlight any specific targets you met or exceeded, and be ready to explain how you converted conversations into sales opportunities. This will show that you have a proven track record in sales.
✨Tip Number 4
Demonstrate your teamwork skills by sharing experiences where you collaborated with others to achieve a common goal. Since this role involves working closely with various teams, showing that you can work well with others will be a big plus.
We think you need these skills to ace Services Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales achievements and customer service experience, especially in retail or automotive environments. Use specific examples to demonstrate how you've met or exceeded sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for motoring and your ability to build rapport with customers. Mention how your skills align with the role's requirements and why you want to work at Halfords.
Showcase Relevant Experience: When detailing your work history, focus on roles where you successfully converted conversations into sales opportunities. Highlight any experience you have with motoring products or services.
Prepare for the Interview: If invited for an interview, be ready to discuss your approach to customer service and sales. Think of examples where you've built strong relationships with customers and how you can apply that to the role at Halfords.
How to prepare for a job interview at Halfords
✨Show Your Passion for Motoring
Make sure to express your genuine interest in motoring products and services during the interview. Share any personal experiences or knowledge you have about cars, which will demonstrate your enthusiasm and fit for the role.
✨Highlight Your Sales Achievements
Prepare specific examples of how you've successfully met or exceeded sales targets in previous roles. Use metrics and results to showcase your ability to convert conversations into sales opportunities.
✨Demonstrate Rapport-Building Skills
Practice how you would engage with customers and build rapport quickly. Role-play scenarios where you can show your communication skills and ability to connect with people, as this is crucial for the position.
✨Understand the Customer Experience
Familiarize yourself with Halfords' services and how they enhance the customer experience. Be ready to discuss how you would recommend solutions based on customer needs, whether it's in-store or through mobile services.
