Programme Manager

Grade: 3

Position type: Full time (37.5 hours per week) permanent – flexible hours considered

Responsible to: Regional Director – West and Central Africa

Key Interdependencies: Travel Team, Supply Chain, Programme Quality team, Emergency Team, Programme Funding Team, Finance and Legal teams.

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with quarterly travel to our HQ in Truro

Travel : Work away from home, this may be UK or overseas training or in-country Programme support. You may be required to deploy for up to 40% of your time in any calendar year.

Role Purpose

ShelterBox is searching for an experienced humanitarian professional with previous programme management experience to join our agile and effective International Programmes Department. This is a transformational and impactful role. The successful candidate will manage urgent priority activities and international programmes/projects within a specific country, ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.

Reporting to the Regional Director, the Programme Manager will support the establishment and management of new and existing emergency and protracted ShelterBox programmes. Aligning with wider regional strategy, the Programme Manager will create and implement a longer-term strategic vision and direction for continuing support within their countries of responsibility. They will also lead on strategic humanitarian relationships within this area to help maximise ShelterBox’s programme impact and influence.

This role will also work closely with the Programme Quality team, to continue to measure the quality and impact of our work. The Programme Manager will also support a programme funding strategy for their designated area of responsibility, working closely with the Programme Funding team in developing sustainable programmatic funding opportunities.

The role is expected to have a strong focus on Burkina Faso, with other countries to be determined dependant on both existing portfolio and new emergencies. Regular travel is expected, and we expect the successful candidate to be willing and able to undertake this travel.

The role will also encompass high-level relationship building and advocacy with partner organisations to consolidate the reputation and position of ShelterBox within the humanitarian sector.

We look forward to welcoming candidates who share our passion and teamwork to achieve this.

Duties will include but not be limited to:

· Establish and manage programmes within assigned area in line with the organisational and regional strategy. Working closely with the Regional Director to ensure quality, timely, impactful, and on-budget programme/project implementation.

· Implementation of the strategic vision and direction. Work closely with the Programme Funding Team to build the appropriate Business Development strategy to secure the resources necessary for realisation.

· Ensure programme quality through consistent use throughout the area programmes of rigorous assessment, design, proposal development and review processes; comprehensive monitoring & evaluation, accountability and learning systems; staff development, and partner capacity strengthening

· Provide support, motivation and leadership to project teams, ensuring they complete tasks to a high standard and meet project delivery deadlines.

· Initiate and sustain strong, mutually beneficial, and authentic partnerships with local and international organisations.

· Work closely with the Travel Team to prioritise the safety of our teams and our deployments. Adapt to evolving issues that could adversely affect ShelterBox staff or programme delivery.

· Maintain effective and coordinated budget management, working closely with the Programme Funding team and International Programmes Finance Manager. Ensure monitoring processes are in place for grant funds/donor specific requirements.

· Provide the first point of contact for deployed teams and disaster monitoring on a 24/7 routine and emergency basis as part of a roster.

· Prioritise ‘do no harm’ principles. Ensure those who encounter ShelterBox as a result of our activities are safeguarded from deliberate or inadvertent actions and failings which place them at risk of abuse, sexual exploitation, injury, and any other harm.

· Maintain exacting standards in all aspects of ShelterBox’s activities so that the reputation of the organisation is protected in the view of donors, partners and the people we support.

· Lead a culture which actively promotes improvements in its practices, processes, and outcomes, across all aspects of its work, seeking feedback from all stakeholders.

· Provide timely updates to Regional Director/Deputy Director/International Programmes Director on programme/project delivery and impact.

· Work away from home, this may be UK or overseas training or deployment to your designated regions. You may be required to deploy for up to 40% of your time within your region, in any calendar year.