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For Companies At a Glance
- Tasks: Provide IT support and troubleshoot issues for users on-site.
- Company: Join a fast-growing organisation focused on technology solutions.
- Benefits: Enjoy flexible working hours and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Experience in desktop support, Windows 10/11, and service desk systems required.
- Other info: Position available until September 2025, perfect for students seeking experience.
The predicted salary is between 28800 - 43200 £ per year.
Our client is looking for multiple IT Onsite Support experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate expectation.
Role: IT Onsite Support
Location: Ulverston, UK
Duration: 28th July 2025 till 4th September
Skill Sets:
- Experience in IT desktop/onsite support.
- Hands-on experience with Windows 10/11, MS Office, basic networking, and service desk ticketing systems (e.g., ServiceNow, JIRA).
- Knowledge of ITIL processes is a plus.
- Strong problem-solving skills and customer-oriented mindset.
- Good communication skills.
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Help Desk Support
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Windows 10/11 and service desk ticketing systems like ServiceNow or JIRA. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Brush up on ITIL processes, as having knowledge in this area can set you apart from other candidates. Consider taking a quick online course or reading up on ITIL best practices to show your commitment to understanding industry standards.
✨Tip Number 3
Prepare examples of past experiences where you've successfully solved IT issues or provided excellent customer support. Being able to share specific stories will highlight your problem-solving skills and customer-oriented mindset, which are crucial for this role.
✨Tip Number 4
Practice your communication skills, as good communication is essential for IT support roles. You might want to role-play common support scenarios with a friend to build confidence in explaining technical concepts to non-technical users.
We think you need these skills to ace Information Technology Help Desk Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT desktop and onsite support. Include specific examples of your hands-on experience with Windows 10/11, MS Office, and any service desk ticketing systems you've used, such as ServiceNow or JIRA.
Showcase Problem-Solving Skills: In your application, emphasise your strong problem-solving skills and customer-oriented mindset. Provide examples of how you've successfully resolved issues in previous roles to demonstrate your capabilities.
Highlight Communication Skills: Good communication skills are essential for this role. Make sure to mention any relevant experiences where you effectively communicated with clients or team members, showcasing your ability to convey technical information clearly.
Express Interest in ITIL Processes: If you have knowledge of ITIL processes, be sure to mention it in your application. Even if your experience is limited, expressing a willingness to learn can set you apart from other candidates.
How to prepare for a job interview at Ampstek
✨Know Your Technical Stuff
Make sure you're well-versed in the technologies mentioned in the job description, like Windows 10/11 and MS Office. Brush up on your knowledge of basic networking and service desk ticketing systems such as ServiceNow or JIRA, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved IT issues. Highlight your problem-solving process and how you maintained a customer-oriented mindset throughout, as this is crucial for the role.
✨Communicate Clearly
Good communication skills are essential for IT support roles. Practice explaining technical concepts in simple terms, as you may need to interact with non-technical users. This will demonstrate your ability to convey information effectively.
✨Familiarise Yourself with ITIL Processes
While not mandatory, having a basic understanding of ITIL processes can set you apart from other candidates. Research the key principles of ITIL and be ready to discuss how they apply to IT support roles.
