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- Tasks: Provide top-notch IT support to executives and staff using cutting-edge technology.
- Company: Join a prestigious financial services firm in the heart of London.
- Benefits: Gain invaluable experience, work with the latest tech, and build a rewarding career.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: 2+ years of IT support experience; strong knowledge of Windows Server and networking.
- Other info: Onsite attendance required; flexible working hours available.
The predicted salary is between 20000 - 24000 £ per year.
EXCITING OPPORTUNITY for a Junior IT Support Specialist
Location: SE1, Central London
Salary: £25K to £28K
Join one of London's finest Financial Services Firms!
Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge IT operations team at our prestigious London headquarters.
What You'll Do:
- Provide exceptional IT support to high-profile executives and staff across our organisation
- Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications
- Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure
- Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization
- Develop your skills across telephony, video conferencing, and social media management
- Contribute to our knowledge base and help shape IT processes that drive business success
What We're Looking For:
- 2+ years of hands-on IT support experience with multiple operating systems and devices
- Strong background in Windows Server tools, networking concepts, and information security
- Experience with telephony/VOIP systems and supporting remote users
- Proficiency in Adobe Creative Suite, SharePoint, and social media platforms
- Self-motivated professional who thrives under pressure and delivers exceptional customer service
- ITIL Foundation certification preferred
Why Choose Us?
This is your chance to work in a prestigious financial services environment where your technical expertise will directly impact executive-level operations. You'll gain invaluable experience across diverse technologies whilst building a rewarding career in one of London's most dynamic sectors.
Please note the working hours are 06:30 to 15:00, or 07:30 to 16:00 or 08:30 to 17:00.
IMPORTANT: This position requires 5 days per week onsite attendance at our London HQ.
Ready to accelerate your IT career? Apply now and become part of our innovative team!
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft O365 and Active Directory. Having hands-on experience or even a solid understanding of these tools will help you stand out during the interview.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past IT support challenges you've faced. Be ready to discuss how you approached these issues and the solutions you implemented, as this will demonstrate your capability to handle the fast-paced environment.
✨Tip Number 3
Research the company culture and values of the financial services firm. Understanding their mission and how they operate can help you tailor your responses in interviews, showing that you're not just a fit for the role but also for the team.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the work environment and may even lead to a referral, which can significantly boost your chances of landing the job.
We think you need these skills to ace Junior IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially with Windows Server tools and networking concepts. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your problem-solving skills. Mention specific technologies you’ve worked with, such as Microsoft O365 and telephony systems, to align with what they’re looking for.
Showcase Your Customer Service Skills: In your application, emphasise your ability to deliver exceptional customer service. Provide examples of how you've successfully supported users in previous roles, particularly under pressure.
Highlight Relevant Certifications: If you have an ITIL Foundation certification or any other relevant qualifications, make sure to include them in your application. This can set you apart from other candidates and show your commitment to professional development.
How to prepare for a job interview at Computappoint
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with various operating systems and devices. Highlight specific examples of how you've used tools like Microsoft O365, Windows Server, and networking concepts in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your troubleshooting skills. Prepare to explain how you would approach common IT issues, especially those related to telephony/VOIP systems and remote user support.
✨Emphasise Customer Service Experience
Since the role involves supporting high-profile executives, it's crucial to demonstrate your commitment to exceptional customer service. Share examples of how you've successfully managed client relationships and resolved their IT concerns.
✨Research the Company Culture
Familiarise yourself with the financial services sector and the company's values. Understanding their operations and how your role contributes to their success will help you align your answers with their expectations during the interview.
