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- Tasks: Provide top-notch IT support to executives and staff using cutting-edge technology.
- Company: Join a prestigious financial services firm in the heart of London.
- Benefits: Enjoy a competitive salary and gain experience in a dynamic work environment.
- Why this job: Make a real impact in finance while developing your tech skills in an exciting role.
- Qualifications: 2+ years of IT support experience and proficiency in various technologies required.
- Other info: Onsite attendance is mandatory, with flexible working hours available.
The predicted salary is between 21000 - 28000 £ per year.
EXCITING OPPORTUNITY for a Junior IT Support Specialist
Location: SE1, Central London
Salary: £25K to £28K
Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge IT operations team at our prestigious London headquarters.
What You'll Do:
- Provide exceptional IT support to high-profile executives and staff across our organisation
- Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications
- Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure
- Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization
- Develop your skills across telephony, video conferencing, and social media management
- Contribute to our knowledge base and help shape IT processes that drive business success
What We're Looking For:
- 2+ years of hands-on IT support experience with multiple operating systems and devices
- Strong background in Windows Server tools, networking concepts, and information security
- Experience with telephony/VOIP systems and supporting remote users
- Proficiency in Adobe Creative Suite, SharePoint, and social media platforms
- Self-motivated professional who thrives under pressure and delivers exceptional customer service
- ITIL Foundation certification preferred
Why Choose Us?
This is your chance to work in a prestigious financial services environment where your technical expertise will directly impact executive-level operations. You'll gain invaluable experience across diverse technologies whilst building a rewarding career in one of London's most dynamic sectors.
Please note the working hours are 06:30 to 15:00, or 07:30 to 16:00 or 08:30 to 17:00.
IMPORTANT: This position requires 5 days per week onsite attendance at our London HQ.
Ready to accelerate your IT career? Apply now and become part of our innovative team!
Junior IT Support Analyst employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft O365 and Active Directory. Having hands-on experience or even personal projects that showcase your skills with these tools can set you apart during the interview.
✨Tip Number 2
Research the company’s culture and values, especially in the financial services sector. Understanding their approach to IT support and how it impacts their operations will help you tailor your responses and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided exceptional customer service in IT support. Highlighting specific examples of problem-solving under pressure will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to mention during your interview, showing your genuine interest in the position.
We think you need these skills to ace Junior IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially with Windows Server tools and networking concepts. Emphasise any hands-on experience you have with Microsoft O365, Teams, and telephony systems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or technologies you’ve worked with that align with the job description, and explain how your skills can contribute to their IT operations.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved IT issues in the past. Highlight your ability to work under pressure and deliver exceptional customer service, as these are key traits they are looking for.
Highlight Continuous Learning: Mention any relevant certifications, such as ITIL Foundation, and your commitment to ongoing professional development. This shows that you are proactive and eager to grow within the IT field.
How to prepare for a job interview at Computappoint
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with various operating systems and devices. Highlight specific examples of how you've used tools like Microsoft O365, Windows Server, and networking concepts in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your problem-solving skills. Think of past challenges you've encountered in IT support and how you resolved them, especially under pressure.
✨Emphasise Customer Service Experience
Since the role involves supporting high-profile executives, it's crucial to demonstrate your commitment to exceptional customer service. Share instances where you went above and beyond to assist users or improve their experience.
✨Prepare for Cultural Fit Questions
Research the company culture and values of the financial services firm. Be ready to explain how your personal work ethic and professional goals align with their mission, especially in a fast-paced environment.
