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- Tasks: Support key business applications and resolve incidents for a retail organisation.
- Company: Join a well-established retail company making an impact in the industry.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a dynamic team enhancing critical systems in a fast-paced environment.
- Qualifications: Experience in application support, service desk, and proficiency in Active Directory required.
- Other info: This is a permanent, full-time position based in Manchester.
The predicted salary is between 36000 - 60000 £ per year.
Manchester area - full time on site
Employment Type: Permanent, Full-time (40 hours/week)
Are you an experienced IT Application Support Analyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications - primarily Business Central - while liaising with internal teams and external vendors to ensure smooth, efficient system operations.
As the IT Application Support Analyst, your responsibilities will include:
- Logging and resolving incidents, managing service requests, and supporting end users
- Supporting and maintaining Business Central and other business applications
- Monitoring system performance to ensure optimal uptime and functionality
- Involvement in some hardware configuration and installation tasks
Proven experience in an application support or IT systems role
Experience in a service desk/support environment
Proficiency in Active Directory and desktop configuration
If you're a driven and reliable IT professional ready to support and enhance critical systems in a dynamic retail environment, click apply now.
Application Support Analyst - Software, SQL employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - Software, SQL
✨Tip Number 1
Familiarise yourself with Business Central and its functionalities. Understanding how this software operates will not only help you in the interview but also demonstrate your proactive approach to learning about the tools you'll be supporting.
✨Tip Number 2
Brush up on your SQL skills, as they are crucial for troubleshooting and resolving issues. Being able to write and understand SQL queries will set you apart from other candidates and show your technical proficiency.
✨Tip Number 3
Prepare examples of past experiences where you've successfully resolved incidents or improved system performance. Having specific scenarios ready will help you illustrate your problem-solving skills during the interview.
✨Tip Number 4
Network with current or former employees of the organisation. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Application Support Analyst - Software, SQL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support and IT systems. Emphasise your proficiency in Business Central, SQL, and any service desk environments you've worked in.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with logging incidents, managing service requests, and supporting end users, as well as your familiarity with Active Directory.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved incidents or improved system performance in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Application Support Analyst.
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Applications
Familiarise yourself with Business Central and other relevant applications. Be prepared to discuss your experience with these systems and how you've supported them in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare examples of incidents you've logged and resolved in the past. Highlight your approach to troubleshooting and how you ensure minimal disruption to users.
✨Understand Service Desk Dynamics
Show that you understand the importance of a service desk environment. Discuss your experience managing service requests and how you prioritise tasks to maintain system performance.
✨Technical Proficiency is Key
Be ready to talk about your technical skills, especially in Active Directory and desktop configuration. Consider preparing a brief overview of any hardware configuration tasks you've handled.
