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- Tasks: Lead a team to ensure smooth operation of development and production environments.
- Company: Join a dynamic company focused on innovative tech solutions in the Manchester area.
- Benefits: Enjoy hybrid working options and opportunities for career advancement.
- Why this job: Be part of a fast-paced environment where teamwork and problem-solving are key.
- Qualifications: Experience in development support, strong communication skills, and people management required.
- Other info: Opportunity to coach and develop team members while resolving critical incidents.
The predicted salary is between 36000 - 60000 £ per year.
Who we are looking for
A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will be a highly motivated and skilled professional who is eager to advance in their career. You will excel in fostering teamwork and thrive in a fast-paced environment. This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred Skills, Qualifications and Experience
- Proven experience in a development or technical support role.
- Strong problem solving and decision-making skills.
- Excellent communication and interpersonal abilities.
- Experience liaising with infrastructure and operational teams.
- Commercial experience with people management.
Main Responsibilities
- Coordinating infrastructure systems and operations, including server patching and hardware fault resolution.
- Monitoring server health, alarm statuses and system capacity.
- Performing trend analysis for system performance.
- Completing daily, weekly and monthly server and infrastructure checks.
- Working with other teams, maintaining playbooks and standard operating procedures.
- Organising firewall changes and connectivity issues, whilst troubleshooting server-related incidents and problems.
- Resolving P1 and P2 critical incidents.
- Supporting release management, including building and deploying application releases.
- Communicating change control activities, as well as conducting post-live system checks.
- Coaching and developing team members to ensure progression plans are agreed upon and completed.
Contact Detail:
bet365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Support Team Lead, Martech & PAM (Manchester Area)
✨Tip Number 1
Familiarise yourself with the latest trends in development support and technical operations. Understanding current technologies and methodologies will not only help you in interviews but also demonstrate your commitment to staying updated in this fast-paced field.
✨Tip Number 2
Network with professionals in the industry, especially those who work in development support roles. Engaging with others can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved critical incidents or improved team performance in previous roles. Being able to articulate your problem-solving skills and leadership experience will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to foster teamwork and collaboration. Be ready to share experiences where you've successfully led a team or worked cross-functionally, as this aligns closely with the responsibilities of the Development Support Team Lead position.
We think you need these skills to ace Development Support Team Lead, Martech & PAM (Manchester Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in development or technical support roles. Emphasise your problem-solving skills and any relevant people management experience, as these are key for the Development Support Team Lead position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities listed, particularly your experience in coordinating infrastructure systems and resolving critical incidents.
Showcase Communication Skills: Since excellent communication is crucial for this role, consider including examples of how you've successfully liaised with teams or managed projects. This will demonstrate your interpersonal abilities effectively.
Highlight Team Leadership Experience: If you have experience coaching or developing team members, make sure to include this in your application. Discuss specific instances where you’ve fostered teamwork or led initiatives that improved team performance.
How to prepare for a job interview at bet365
✨Showcase Your Technical Expertise
Be prepared to discuss your experience in development or technical support roles. Highlight specific examples where you've resolved critical incidents or improved system performance, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Problem-Solving Skills
Since the role requires strong problem-solving abilities, think of scenarios where you've successfully tackled complex issues. Be ready to explain your thought process and the steps you took to reach a solution, as this will showcase your analytical skills.
✨Demonstrate Leadership Qualities
As a Development Support Team Lead, you'll need to foster teamwork and guide your team. Share experiences where you've led a project or mentored colleagues, highlighting how you motivated others and contributed to their professional growth.
✨Prepare for Communication Scenarios
Excellent communication is key in this role. Prepare to discuss how you've effectively liaised with infrastructure and operational teams in the past. Consider role-playing potential scenarios to practice articulating your thoughts clearly and confidently.
