Internal Sales Engineer

As an Internal Sales Engineer, you will support the sales process by providing technical expertise and product knowledge. This role will be responsible for preparing quotations, managing sales enquiries and supporting external / area sales roles.

Key Accountabilities

• Provide first line of technical support for internal staff, and existing and new customers
• Identify potential to up-sell our products and service offerings
• Ensure accurate and timely processing of customer purchase orders, sales orders and quotation onto ERP/MRP system
• Proactive management of workload to ensure deadlines are met
• Respond to progressing requests from customers and Area Sales Managers
• Work with internal departments to arrange deliveries and deployments as required by customers
• Work with suppliers/supply chain manager to ensure on time delivery in line with our requirements
• Work to achieve set KPI’s
• Act as final check point of works pack prior to release into the system

Key Competencies

• Excellent communicator
• Proficient in Microsoft Office packages
• Good attention to detail with accurate inputting skills
• Ability to use own initiative
• Strong commercial judgement
• Effective time management/organisational skills

Qualifications / Experience

• Experience in a similar role
• Experience in a similar industry
• Understanding of technical and engineering data/information