Customer Loyalty Manager (Marketing)
Customer Loyalty Manager (Marketing)

Customer Loyalty Manager (Marketing)

Milton Keynes Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead exciting marketing campaigns and drive customer loyalty for a well-established brand.
  • Company: Join a dynamic FMCG company with over 100 years of heritage, making waves in the UK market.
  • Benefits: Enjoy a collaborative work environment with opportunities for growth and creativity.
  • Why this job: Be part of a small, innovative team shaping the future of marketing in a respected brand.
  • Qualifications: Passion for marketing, strong communication skills, and a knack for data-driven decision-making.
  • Other info: This role is office-based in Milton Keynes, perfect for those who thrive in a vibrant workplace.

The predicted salary is between 36000 - 60000 £ per year.

Are you a Customer Marketing Manager that’s looking for a change? Signature Career Management are partnered with a market specialist FMCG client who have exciting growth plans and a new opportunity to run past you.

This is an incredible opportunity to work for a business and a brand with over 100 years of amazing heritage, that is really making its stamp on the UK market – especially via social media!

Office based in Milton Keynes, we’re looking for a Customer Marketing Manager to join a large business, with a small but growing Marketing team that was established only 2 years ago! Now, they are giving you the exciting opportunity to join in the early stages of the marketing function creating their brand and vision.

A company which is a major player and one of the biggest competitors in the field of stationary. We are looking for an individual who shares the passion and enthusiasm to promote sales and drive marketing campaigns to customers.

  • Liaising and working closely with the data team to understand the gaps in market and understanding customer needs
  • Executing shopping and marketing campaigns
  • Having a clear vision for the brand and supporting the marketing strategy plans
  • Handling customer marketing budgets
  • Promotion led sales and marketing, leading the marketing campaigns on mass market, High street and across e-commerce channels
  • Customer/ Shopper/ Trade Marketing execution
  • Conversion of brand awareness – ROI focussed
  • Relationship building
  • Commercial acumen
  • Stakeholder management

Please note Signature Career Management is acting as an employment agency.

Customer Loyalty Manager (Marketing) employer: Signature Career Management

Join a dynamic and innovative FMCG company with over a century of heritage, located in the vibrant city of Milton Keynes. As a Customer Loyalty Manager, you will be part of a small yet ambitious marketing team, where your contributions will directly shape the brand's future and drive impactful marketing campaigns. The company fosters a collaborative work culture that prioritises employee growth and offers unique opportunities to make a significant mark in the competitive stationary market.
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Contact Detail:

Signature Career Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Loyalty Manager (Marketing)

✨Tip Number 1

Familiarise yourself with the brand's history and values. Since this company has over 100 years of heritage, understanding their journey and how they’ve evolved will help you connect with their vision and demonstrate your passion during interviews.

✨Tip Number 2

Showcase your knowledge of current marketing trends, especially in social media. Given that the company is making a significant impact via these channels, being able to discuss innovative strategies or campaigns you've implemented can set you apart.

✨Tip Number 3

Prepare to discuss your experience with data analysis and customer insights. Since the role involves liaising with the data team, demonstrating your ability to interpret market gaps and customer needs will highlight your suitability for the position.

✨Tip Number 4

Network with professionals in the FMCG sector. Engaging with industry peers can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.

We think you need these skills to ace Customer Loyalty Manager (Marketing)

Customer Marketing Strategy
Campaign Management
Data Analysis
Market Research
Budget Management
Brand Development
Social Media Marketing
Stakeholder Engagement
Relationship Building
Commercial Acumen
Sales Promotion
Customer Insights
Project Management
Communication Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Customer Loyalty Manager position. Tailor your application to highlight your relevant experience in customer marketing and campaign execution.

Showcase Your Experience: In your CV and cover letter, emphasise your previous roles in customer marketing, particularly any experience with FMCG brands. Use specific examples to demonstrate how you've successfully driven marketing campaigns and managed budgets.

Highlight Your Skills: Make sure to mention your skills in stakeholder management, relationship building, and commercial acumen. These are crucial for the role, so provide examples of how you've applied these skills in past positions.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the brand and the marketing function. Discuss your vision for customer loyalty and how you can contribute to the company's growth and marketing strategy.

How to prepare for a job interview at Signature Career Management

✨Show Your Passion for Customer Marketing

Make sure to express your enthusiasm for customer marketing during the interview. Share specific examples of past campaigns you've executed and how they drove customer engagement and sales. This will demonstrate your genuine interest in the role and the brand.

✨Understand the Brand's Heritage

Research the company's history and its impact on the UK market, especially through social media. Being able to discuss their heritage and how it influences current marketing strategies will show that you are invested in the brand and understand its values.

✨Prepare for Data-Driven Discussions

Since the role involves liaising with the data team, be ready to discuss how you have used data to inform marketing decisions in the past. Bring examples of how you've identified market gaps or customer needs through data analysis.

✨Demonstrate Stakeholder Management Skills

Be prepared to talk about your experience in managing relationships with various stakeholders. Highlight instances where you successfully collaborated with different teams to execute marketing campaigns, showcasing your commercial acumen and ability to drive results.

Customer Loyalty Manager (Marketing)
Signature Career Management
S
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