Sales Ambassador (Permanent)

Luxury Sales Associate – Mayfair Flagship About Baudoin & Lange Baudoin & Lange is a modern house of quiet luxury, known globally for defining a new category of handcrafted elegance in footwear. Designed in London, made by artisans, and worn around the world — we combine timeless style with modern sensibility. With global flagship boutiques in London and New York, a thriving e-commerce presence, our own factories, and a curated selection of leading department store partners across 70+ locations, we are growing faster than ever — and we invite you to be part of it. The Opportunity We are seeking a distinguished Sales Associate to join our Mayfair flagship — someone with a commanding presence, refined taste, and an innate ability to connect with discerning clientele. This is more than a sales role. You will act as a Brand Ambassador and trusted Client Advisor , delivering an extraordinary in-store experience that reflects the craftsmanship and culture of Baudoin & Lange. You are driven, proactive, and passionately curious — with a proven track record in luxury retail and a client book that reflects your dedication to personal relationships. You don’t just sell; you inspire. You elevate the journey, from first step to final fit. Your Role Represent the spirit and values of Baudoin & Lange on the shop floor, embodying the brand’s philosophy with grace and discretion. Provide each client with an exceptional, personalised experience and cultivate long-term relationships. Drive sales with integrity and purpose, both in-store and through client outreach. Maintain the highest visual standards, ensuring our boutique always reflects the precision of our craft. Share client insights and feedback with HQ to inform product development and brand direction. Demonstrate strong awareness of the Mayfair clientele and surrounding luxury retail landscape. We Are Looking For A results-oriented individual with 2+ years of experience in luxury retail , ideally with a strong client book and an instinct for clientelling. Impeccable interpersonal skills, personal presentation, and tone aligned with the brand’s understated elegance. A natural storyteller who can articulate the craftsmanship, design ethos, and values behind our products. A proactive self-starter with a “no-task-too-small” mindset and relentless attention to detail. A confident, poised communicator — with fluency in English; additional languages are a strong plus. What You’ll Gain The opportunity to work closely with our founders and leadership in a fast-paced, high-growth luxury brand. Exposure to the full ecosystem of modern luxury — from product creation to brand storytelling to client engagement. A collaborative and entrepreneurial environment where your voice matters and your impact is visible. Competitive salary, commission structure, and generous product allowance. Start Date : Immediate Contract Type : Full-Time, Permanent Location : Mayfair, London Remuneration : Competitive salary + commission + product benefits