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- Tasks: Join our team as a Support Engineer, tackling hardware issues and managing 2nd line support tickets.
- Company: Curo Services is a dynamic recruitment agency focused on connecting talent with exciting opportunities.
- Benefits: Enjoy competitive pay, paid employer NI, and the chance to work in a flexible team environment.
- Why this job: This role offers hands-on experience in tech support while working with a collaborative and innovative team.
- Qualifications: Active SC Clearance, UK driving license, and a passion for problem-solving are essential.
- Other info: Be prepared for occasional travel across the UK and overnight stays.
The predicted salary is between 30000 - 42000 £ per year.
Our Global Enterprise client is looking for a 2nd Line Engineer to become a part of their team.
Start Date: ASAP
Duration: 140 - 240 days (initially)
Pay Rate: £153 p/d (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £171 p/d (includes rolled up holiday)
IR35 Status: Inside
Location: Raynesway, Derby
NOTE: Active SC Clearance will be utilised.
Responsibilities:
- Working with the hardware team providing break fix and hardware diagnostics.
- Laptop and desktop builds.
- Working on the Tech Bar on a rota.
- Software BAU working on 2nd line tickets and remote desktop.
- Project experience/Field work experience desired but not needed.
- Full UK Driving license and access to own vehicle.
- Happy to travel to remote sites across the UK when needed.
- Happy to stay overnight when required.
Soft Skills:
- Flexible approach and ability to work co-operatively within a newly created team environment.
- Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.
- Experience in operationally supporting large, complex technical environment.
- Methodical and structured in their approach to tasks.
- Capability to organise and prioritise tasks.
- Strong interpersonal skills to establish/maintain relationships and interact with team members.
- Strong organisation and time management skills.
- Strong analytical and problem-solving skills.
To apply for this Support Engineer contract job, please click the button below and submit your latest CV.
Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Contact Detail:
Curo Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer: Desktop, Windows, Support, Security Clearance
✨Tip Number 1
Make sure to highlight your experience with desktop and Windows support in any conversations you have. This role is all about providing effective technical support, so showcasing your hands-on experience will set you apart.
✨Tip Number 2
Since this position requires active SC Clearance, be prepared to discuss your clearance status openly. If you have it, mention it early on; if not, consider how you can demonstrate your reliability and trustworthiness.
✨Tip Number 3
Familiarise yourself with the specific tools and technologies mentioned in the job description. Being able to speak knowledgeably about them during interviews will show that you're proactive and well-prepared.
✨Tip Number 4
Emphasise your soft skills, especially your ability to work in a team and manage time effectively. These are crucial for a Support Engineer role, so be ready to provide examples of how you've successfully collaborated with others in the past.
We think you need these skills to ace Support Engineer: Desktop, Windows, Support, Security Clearance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support, Windows environments, and any previous roles that required security clearance. Use keywords from the job description to align your skills with what the employer is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to work in a team. Mention specific examples of how you've successfully handled 2nd line support issues or worked on hardware diagnostics in the past.
Highlight Soft Skills: In your application, emphasise your interpersonal skills, flexibility, and ability to work cooperatively in a team. These soft skills are crucial for the role and should be evident in your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Support Engineer role.
How to prepare for a job interview at Curo Services
✨Showcase Your Technical Skills
Be prepared to discuss your experience with desktop and Windows support. Highlight any specific tools or software you've used in previous roles, and be ready to demonstrate your problem-solving skills through real-life examples.
✨Emphasise Your Soft Skills
Since the role requires strong interpersonal skills, think of instances where you've successfully collaborated with a team or resolved conflicts. This will show that you can work well in a newly created team environment.
✨Demonstrate Flexibility and Adaptability
The job description mentions a flexible approach. Prepare to discuss how you've adapted to changing situations in past roles, especially in high-pressure environments or when dealing with unexpected challenges.
✨Prepare for Scenario-Based Questions
Expect questions that assess your analytical and problem-solving abilities. Think about common issues faced in desktop support and how you would approach resolving them, as this will showcase your methodical and structured approach.
