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For Companies At a Glance
- Tasks: Manage commercial and personal claims from start to finish, ensuring smooth resolutions.
- Company: Join a long-standing, client-focused Chartered Insurance Broker with a strong reputation.
- Benefits: Enjoy competitive salary, ongoing training, and a supportive work environment.
- Why this job: Be a trusted liaison, make a real impact, and grow your career in insurance.
- Qualifications: 3+ years in commercial claims handling; GCSE A-C in Maths and English required.
- Other info: Opportunity for professional development and staying updated on industry trends.
The predicted salary is between 28000 - 42000 £ per year.
We're recruiting on behalf of a long-standing, client-focused Chartered Insurance Broker who is looking for an experienced Commercial Claims Handler. You'll manage a variety of commercial and personal claims from start to finish, acting as a trusted liaison between clients and insurers to ensure smooth, fair resolutions.
RESPONSIBILITIES
- Manage the full lifecycle of commercial and personal claims including but not limited to Property, Liability, Motor Fleet, Professional Indemnity, and Cyber.
- Ensure proactive claims handling - communicating promptly with clients, insurers, and third parties.
- Negotiate settlements with insurers and ensure claims are resolved efficiently and fairly.
- Keep clients updated regularly, ensuring clarity, support, and guidance throughout the process.
- Maintain accurate case records and a structured diary to track progress on all open files.
- Support the wider business by preparing summary reports and insights on key claims.
- Promote best practices in compliance with FCA regulations and internal policies.
DAY-TO-DAY
- Reviewing and registering new claims swiftly, acknowledging correspondence.
- Liaising with insurers to progress and monitor claim outcomes.
- Gathering documentation and evidence to assess liability and coverage.
- Monitoring outstanding claims through diary management systems.
- Supporting account executives on complex and high-value cases.
- Staying up to date with industry trends and regulatory updates, particularly within the childcare insurance sector.
- Participating in ongoing training and professional development activities.
EXPERIENCE AND REQUIREMENTS
- At least 3 years' experience handling claims within the commercial insurance market.
- A sound understanding of various classes of business (Liability, Property, Motor, Financial Lines, etc.).
- GCSE A-C grade (5 minimum) must include Maths and English.
SKILLS
- Strong communication - both written and verbal - with a client-first approach.
- High level of attention to detail and accuracy.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Confident when negotiating settlements and defending client positions.
- Strong organisational and time management skills.
- Able to collaborate within a team while also managing an independent workload.
Contact Detail:
Lawes Recruitment (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as Property, Liability, and Cyber. Understanding these areas will help you demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your negotiation skills, as this role requires you to negotiate settlements with insurers. Consider role-playing scenarios with a friend or colleague to build confidence in your negotiation techniques.
✨Tip Number 3
Stay updated on industry trends and regulatory changes, especially within the childcare insurance sector. This knowledge will not only impress potential employers but also show your commitment to professional development.
✨Tip Number 4
Network with professionals in the commercial insurance field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling commercial claims, particularly in areas like Property, Liability, and Motor Fleet. Use specific examples to demonstrate your skills and achievements relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance industry and your client-first approach. Mention your negotiation skills and how you’ve successfully managed claims in the past, ensuring to align your experiences with the job description.
Highlight Relevant Experience: In your application, emphasise your 3+ years of experience in the commercial insurance market. Detail your familiarity with various classes of business and any specific achievements that demonstrate your capability in managing claims effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that requires accuracy and strong communication skills.
How to prepare for a job interview at Lawes Recruitment (UK) Limited
✨Know Your Claims Inside Out
Make sure you have a solid understanding of the different types of claims you'll be handling, such as Property, Liability, and Motor Fleet. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Demonstrate Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively liaised with clients and insurers in the past. Highlight your ability to keep clients informed and supported throughout the claims process.
✨Showcase Your Negotiation Prowess
Be ready to discuss your experience in negotiating settlements. Share specific instances where you successfully defended client positions or achieved favourable outcomes, as this will illustrate your capability in handling complex claims.
✨Highlight Your Organisational Skills
Prepare to talk about how you manage your workload and keep track of multiple claims. Mention any tools or systems you use for diary management and case tracking, as this will demonstrate your attention to detail and efficiency.
