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For Companies At a Glance
- Tasks: Join our Customer Services team, supporting clients and managing inquiries daily.
- Company: Be part of an award-winning organisation handling a £10 billion pension fund.
- Benefits: Enjoy competitive pay, full-time hours, and additional perks.
- Why this job: This role offers a chance to grow in a supportive environment with a strong reputation.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Permanent position with a friendly team atmosphere.
We have an exciting opportunity to join our friendly and forward-looking Customer Services team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Salary: £25,992 - £27,269 per annum, (pending pay award) + benefits
Type: Permanent Full Time (35 hours per week)
Contact Detail:
South Yorkshire Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Research the company culture and values of the organisation managing the pension fund. Understanding their mission and how they operate will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare to discuss your experience in customer service roles. Think of specific examples where you've successfully resolved issues or improved processes, as this will showcase your skills relevant to the Business Support Officer position.
✨Tip Number 3
Network with current or former employees of the organisation if possible. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach during the application process.
✨Tip Number 4
Familiarise yourself with the key responsibilities of a Business Support Officer. Be ready to discuss how your organisational and administrative skills can contribute to the efficiency of the Customer Services team.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer services or business support. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to the team.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of your skills and experiences that relate to the role. Show enthusiasm for the position and the organisation, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Business Support Officer.
How to prepare for a job interview at South Yorkshire Housing Association
✨Research the Organisation
Before your interview, take some time to learn about the organisation's mission, values, and recent achievements. Understanding their role in managing a £10 billion pension fund will help you align your answers with their goals.
✨Prepare for Customer Service Scenarios
As a Business Support Officer in Customer Services, you'll likely face questions about handling customer inquiries and resolving issues. Think of specific examples from your past experiences that demonstrate your problem-solving skills and ability to provide excellent service.
✨Showcase Your Teamwork Skills
This role is part of a friendly team, so be ready to discuss how you work well with others. Share examples of successful collaborations and how you contribute to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's goals, challenges they face, or opportunities for professional development. This shows your genuine interest in the role and the organisation.
