Roadside Rescue Mechanic

Roadside Rescue Mechanic

Luton Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
  • Company: Join The AA, a well-loved brand known for its commitment to customer care.
  • Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
  • Why this job: Be part of a supportive team, with great training and a culture that values you.
  • Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
  • Other info: Flexible standby hours to fit your lifestyle and opportunities for personal growth.

The predicted salary is between 30000 - 42000 £ per year.

Ready to be Always Ahead? So are we. As one of our Roadside Rescue Mechanics, you'll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you'll be more than a brilliant mechanic; you'll be a genuine people person and ready to make a positive impact with everyone you meet.

What you'll be doing:

  • Your working day: You're paid from the minute you get in your van to the moment you get home.
  • Work/Life balance: Choose the standby hours to suit your lifestyle.
  • Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
  • Your team: You'll join a tight-knit, supportive team and enjoy great development and training opportunities.
  • Our company: The AA is loved and recognised by all our customers.

What you'll need:

  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
  • A full category B driving licence, with 6 points or less.
  • You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
  • You'll be ready to work both independently and as part of a team, driving to different locations in all weathers.
  • A superb communicator, you'll be skilled at explaining things to our customers so they're reassured and know what's going on.

What's in it for me?

  • Free breakdown cover from day one.
  • 23 days holidays (increases with service) plus bank holidays.
  • Up to 7% company pension contribution.
  • Industry leading training.
  • Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
  • A welcoming, inclusive culture that will help you thrive.

When you're with The AA, you're Always Ahead! Interested? Apply today.

Roadside Rescue Mechanic employer: The AA Group

At The AA, we pride ourselves on being an exceptional employer, offering our Roadside Rescue Mechanics a supportive and inclusive work culture that prioritises both personal and professional growth. With flexible standby hours, industry-leading training, and comprehensive benefits including free breakdown cover and a generous pension scheme, we ensure our team members feel valued and empowered to make a positive impact in their communities. Join us in a role where your skills are matched with the best tools and equipment, all while being part of a tight-knit team dedicated to delivering outstanding service, come rain or shine.
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Contact Detail:

The AA Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Rescue Mechanic

✨Tip Number 1

Familiarise yourself with the specific tools and equipment used by roadside rescue mechanics. Knowing how to use these tools effectively can give you an edge during practical assessments or interviews.

✨Tip Number 2

Brush up on your customer service skills. Since this role requires you to interact with customers, practice explaining technical issues in simple terms to ensure they feel reassured and informed.

✨Tip Number 3

Network with current or former employees of The AA. They can provide valuable insights into the company culture and what it takes to succeed as a Roadside Rescue Mechanic.

✨Tip Number 4

Be prepared for shift work and varying weather conditions. Show your flexibility and readiness to adapt during the interview, as this is crucial for the role.

We think you need these skills to ace Roadside Rescue Mechanic

NVQ3 in Vehicle Maintenance and Repair
Full category B driving licence
Excellent communication skills
Customer service orientation
Ability to work independently
Teamwork skills
Problem-solving skills
Adaptability to different weather conditions
Time management skills
Technical knowledge of vehicle systems
Ability to explain technical information clearly
Flexibility to work shifts, including evenings and weekends

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand what The AA is looking for in a Roadside Rescue Mechanic. Pay attention to the required qualifications and skills, such as NVQ3 in Vehicle Maintenance and Repair and excellent communication abilities.

Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that match the job requirements. Emphasise your mechanical skills, customer service experience, and any previous roles that demonstrate your ability to work independently and as part of a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of The AA's values. Mention specific examples of how you've provided excellent customer service or resolved issues in previous jobs to illustrate your suitability for the position.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role that involves customer interaction.

How to prepare for a job interview at The AA Group

✨Show Your People Skills

As a Roadside Rescue Mechanic, you'll need to be a genuine people person. During the interview, highlight your communication skills and any previous experiences where you've successfully interacted with customers or clients. This will demonstrate that you can provide reassurance and support in stressful situations.

✨Demonstrate Your Technical Knowledge

Make sure to brush up on your technical skills related to vehicle maintenance and repair. Be prepared to discuss your qualifications, such as your NVQ3, and share specific examples of how you've solved mechanical issues in the past. This will show that you're not just a friendly face but also a competent mechanic.

✨Emphasise Flexibility and Teamwork

The role requires working shifts and being part of a supportive team. In your interview, express your willingness to work flexible hours and share examples of how you've successfully collaborated with others in previous roles. This will reassure them that you're adaptable and a team player.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess how you'd handle various roadside situations. Think about potential challenges you might face and how you would approach them. Practising these scenarios will help you articulate your problem-solving skills and readiness for the job.

Roadside Rescue Mechanic
The AA Group
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