At a Glance
- Tasks: Identify and resolve damp and mould issues in social housing properties.
- Company: Join a socially responsible housing provider dedicated to safe and healthy homes.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact on residents' lives while developing your surveying skills.
- Qualifications: Experience in property surveying and a relevant technical qualification required.
- Other info: A full UK driving licence is needed, with travel across Hampshire.
An established and socially responsible housing provider is looking to recruit two Damp & Mould Surveyors to support its commitment to providing safe, healthy, and well-maintained homes across Hampshire. The organisation takes a proactive approach to property condition and customer wellbeing, with a strong focus on tackling damp, mould, and condensation issues.
As a Damp & Mould Surveyor, you will be responsible for identifying, diagnosing, and resolving damp and mould issues across a diverse portfolio of social housing properties. You will provide expert advice, coordinate remedial works, and act as a key point of contact for residents affected by these issues.
Key Responsibilities- Carry out property inspections related to damp, mould, and condensation complaints.
- Accurately diagnose the root causes of issues and develop appropriate technical solutions.
- Prepare detailed reports, schedules of work, and recommendations.
- Liaise with residents sensitively to explain findings and next steps.
- Work with contractors and internal teams to ensure timely and effective delivery of remedial works.
- Maintain up-to-date records and ensure works comply with health and safety standards.
- Provide input into policies and procedures for damp and mould management.
- Experience in surveying or inspecting residential properties, with specific knowledge of damp and mould pathology.
- Good understanding of building construction and typical causes of moisture ingress.
- Excellent communication and customer service skills, especially when dealing with vulnerable residents.
- A relevant technical qualification (e.g. HNC, BTEC, or degree in Building Surveying, Construction, or related discipline).
- Ability to write clear reports and manage remedial actions efficiently.
- Full UK driving licence and willingness to travel regularly across Hampshire.
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp and Mould Surveyor
✨Tip Number 1
Familiarise yourself with the common causes of damp and mould in residential properties. Understanding the technical aspects will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who specialise in property maintenance or surveying. Attend relevant industry events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully diagnosed and resolved damp or mould issues. Having specific examples ready will showcase your problem-solving skills and practical experience.
✨Tip Number 4
Research the organisation's approach to customer service and community engagement. Being able to articulate how your values align with theirs will make a strong impression during any discussions.
We think you need these skills to ace Damp and Mould Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in surveying or inspecting residential properties, particularly focusing on damp and mould issues. Use specific examples to demonstrate your knowledge of building construction and moisture ingress.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing safe and healthy homes. Mention your technical qualifications and how they relate to the role. Be sure to include your excellent communication skills and experience working with vulnerable residents.
Showcase Your Problem-Solving Skills: When detailing your experience, emphasise your ability to diagnose issues and develop effective solutions. Provide examples of past situations where you successfully resolved damp and mould problems, including any reports or recommendations you prepared.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role of a Damp & Mould Surveyor.
How to prepare for a job interview at Goodman Masson
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of damp and mould pathology. Be prepared to discuss specific cases you've encountered in the past, how you diagnosed them, and the solutions you implemented.
✨Demonstrate Strong Communication Skills
Since you'll be liaising with residents, it's crucial to show that you can communicate complex information clearly and sensitively. Practice explaining technical concepts in layman's terms to ensure residents feel informed and supported.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to diagnose issues or manage a project involving contractors. Be ready to explain your thought process and the outcomes.
✨Highlight Your Customer Service Experience
Given the focus on vulnerable residents, emphasise any previous experience you have in customer service roles. Share examples of how you've handled difficult situations or provided exceptional support to clients.