At a Glance
- Tasks: Welcome guests, manage calls, and keep the office running smoothly.
- Company: Join a dynamic city-based company focused on exceptional customer service.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: Strong communication skills and 6-12 months of corporate experience required.
- Other info: This role is ideal for students looking to gain valuable office experience.
The predicted salary is between 21600 - 36000 £ per year.
Our client, based in the city, currently has a new opening for a Receptionist / Office Administrator to come on board and provide a high level of customer service both internally and externally and responsible for keeping the office neat and tidy and running smoothly.
Standard Duties:
- Meeting and greeting guests – building up strong relationships with clients and remembering their needs.
- Announcing guest arrival internally.
- Answering switchboard, transferring calls, taking messages.
- Setting up and clearing meeting rooms.
- Preparing refreshments and lunches for meetings.
- Keeping front of house area neat and tidy at all times and liaising with ground floor reception.
- General admin duties such as processing expenses and liaising with Finance Division.
- Ordering stock and stationery.
- Keeping the office and kitchen areas neat and tidy.
- Working with all internal departments and helping with general admin duties.
The ideal candidate:
- Excellent communication and presentation skills.
- Able to build strong relationships with clients and have excellent customer services skills, providing a 5 star service.
- Strong IT and admin skills.
- High attention to detail.
- Proactive and able to use your initiative.
- 6-12 months experience of working in a corporate environment.
Contact Detail:
Red Anchor Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator - City Based
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what the company stands for will help you tailor your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills. Since the role requires excellent customer service, consider role-playing scenarios where you greet guests or handle phone calls to build your confidence and improve your delivery.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or maintained a tidy workspace, as this will highlight your ability to keep the office running smoothly.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, which can be invaluable in preparing for your interview and understanding what they truly value in a candidate.
We think you need these skills to ace Receptionist / Administrator - City Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles where you had to greet clients, manage calls, or handle office duties.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as communication skills and attention to detail.
Showcase Your Soft Skills: Since this role requires excellent customer service, be sure to provide examples of how you've successfully built relationships with clients or handled challenging situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Red Anchor Recruitment Limited
✨Showcase Your Customer Service Skills
As a Receptionist / Administrator, you'll be the first point of contact for clients. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to build relationships and remember client needs.
✨Demonstrate Attention to Detail
This role requires a high level of attention to detail, especially when it comes to keeping the office tidy and managing administrative tasks. During the interview, mention specific instances where your attention to detail made a difference in your work.
✨Prepare for Common Receptionist Scenarios
Think about common situations you might face as a receptionist, such as handling difficult clients or managing multiple calls at once. Practising your responses to these scenarios can help you feel more confident during the interview.
✨Familiarise Yourself with the Company
Research the company and its culture before the interview. Understanding their values and how they operate will allow you to tailor your answers and show that you're genuinely interested in being part of their team.