General Manager

General Manager

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to create unforgettable Caribbean experiences for guests.
  • Company: Join Turtle Bay, a vibrant restaurant chain celebrating Caribbean culture and good times.
  • Benefits: Enjoy perks like subsidised meals, bonuses, and exclusive discounts for you and friends.
  • Why this job: Be part of a fun, dynamic team with opportunities for growth and amazing events.
  • Qualifications: No specific qualifications required; just bring your passion for hospitality and leadership.
  • Other info: Fast progression and apprenticeship opportunities available for aspiring managers.

The predicted salary is between 36000 - 60000 £ per year.

We’re looking for a General Manager to join our Turtle Bay Family in Liverpool Victoria Street. Our General Managers are amazing coaches, hosts, entertainers and leaders and are at the heart of our teams. They bring the magic to our restaurants and make sure that everything’s in place to make Caribbean Good Times happen!

As a General Manager, you’ll lead the way with development and training, maximise sales and your restaurant’s performance and drive standards whilst working with amazing teams and creating the magic of the Caribbean for our guests!

Our General Manager benefits include:

  • Twice-yearly incentive scheme to win trips to the Caribbean with our Caribbean Cup competition
  • Access to wages before pay day with Hasteepay
  • Experience a taste of the Caribbean on every shift with our subsidised team food menu
  • The chance to earn an average of £5,000 on top of your salary with our management bonus scheme!
  • Apprenticeship opportunities – supporting you to achieve a Level 5 Management qualification with our Jamaica course
  • Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals
  • Fast progression with excellent training and regular opportunities, such as new site opening secondments!
  • Company-wide Socials and Events – think HUGE team parties! You’ll be invited to our annual Jam Down conference and celebrations, along with our Bay Rocks festival with amazing headline acts, lots of free cocktails and tasty street food!
  • Enhanced maternity pay
  • 24-hour employee helpline
  • 70% discount at our restaurants for you and up to 6 friends
  • Exclusive team discounts from hundreds of retailers
  • Access to Help @ Hand App – remote GP service, mental health support, physiotherapy support
  • Relocation payment opportunities
  • Wellbeing Champions in each restaurant to support our teams
  • Loyalty bonuses

It is really that simple! For us food and drink are just two of our ingredients. We’re in the business of ‘Making People Happy!’ Simply put, Turtle Bay is driven to be the best place for a “Caribbean Good Time”. The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay we embrace the culture of the Caribbean to deliver a magical experience for our guests, taking inspiration from the music, food, drink and of course, those chilled out vibes.

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Contact Detail:

Turtle Bay Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

Tip Number 1

Familiarise yourself with the Caribbean culture and cuisine. Understanding the essence of what Turtle Bay represents will not only help you connect with the team but also demonstrate your passion for the role during interviews.

Tip Number 2

Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlighting your coaching and development experiences can set you apart as a candidate who aligns with our values.

Tip Number 3

Network within the hospitality industry, especially with those who have experience in Caribbean restaurants or similar environments. Building connections can provide valuable insights and potentially lead to referrals.

Tip Number 4

Prepare to discuss how you would maximise sales and improve restaurant performance. Having a clear strategy or ideas ready to share can impress the hiring team and show your proactive approach to the role.

We think you need these skills to ace General Manager

Leadership Skills
Coaching and Mentoring
Sales Maximisation
Performance Management
Team Building
Customer Service Excellence
Financial Acumen
Operational Management
Conflict Resolution
Event Planning
Communication Skills
Adaptability
Creativity
Time Management
Knowledge of Caribbean Culture

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what being a General Manager at Turtle Bay entails. Familiarise yourself with their values and the specific responsibilities mentioned in the job description.

Tailor Your CV: Highlight your relevant experience in management, coaching, and hospitality. Use specific examples that demonstrate your ability to lead teams and drive performance, as these are key aspects of the role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the Caribbean culture and how it aligns with Turtle Bay's mission. Mention your leadership style and how you can contribute to creating 'Caribbean Good Times' for guests.

Showcase Your Personality: Turtle Bay values personality and charisma. Make sure your application reflects your enthusiasm for the role and your ability to connect with both team members and guests. Let your unique character shine through!

How to prepare for a job interview at Turtle Bay

Show Your Passion for Hospitality

As a General Manager, it's crucial to demonstrate your enthusiasm for the hospitality industry. Share personal stories about your experiences in restaurants and how you've created memorable moments for guests. This will show that you understand the essence of 'Making People Happy!'

Highlight Leadership Skills

Prepare examples of how you've successfully led teams in the past. Discuss your coaching style and how you motivate staff to achieve their best. Turtle Bay values amazing coaches, so showcasing your leadership abilities will be key.

Embrace the Caribbean Culture

Familiarise yourself with Caribbean culture and how it influences the dining experience at Turtle Bay. Be ready to discuss how you can incorporate these elements into the restaurant's atmosphere and service, making it a true reflection of Caribbean Good Times.

Discuss Performance Metrics

Be prepared to talk about how you've maximised sales and improved restaurant performance in previous roles. Use specific metrics or achievements to illustrate your success, as this will resonate well with the interviewers looking for results-driven candidates.

General Manager
Turtle Bay
Location: Liverpool
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