CRM Project Executive

Consumer Additions are partnering with a leading and rapidly growing leisure and entertainment brand, to hire a CRM Manager to join their London-based team. A great opportunity to lead the CRM function, building a strategic vision with a hands-on role focusing around the CRM ecosystem, optimising lifecycle marketing and enhancing guest engagement across all channels. Lead the development and execution of an end-to-end CRM strategy Collaborate with cross-functional teams across marketing, operations, and digital Monitor campaign performance, test continuously, and optimise results Proven experience in CRM or lifecycle marketing, ideally in hospitality/ multi-site environment Skilled in segmentation, automation, A/B testing, and analytics Balanced approach to strategic thinking and data-driven execution Proficiency with modern CRM tools Proactive, organised, and creatively driven to enhance customer experiences Background in loyalty program management Creative or design-oriented thinking In applying for this vacancy, you accept that your data will be processed by Consumer Additions. We take great care looking after your personal data and more information about this can be found here Privacy & Cookie Policy – Consumer Additions .