Desk Support Specialist - Talent Solutions TAPFIN
Desk Support Specialist - Talent Solutions TAPFIN

Desk Support Specialist - Talent Solutions TAPFIN

London Full-Time 42000 - 58000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Cash Equity and Prime Finance desks with trade management and operational tasks.
  • Company: Join HSBC, a global leader in banking and financial solutions across emerging markets.
  • Benefits: Enjoy a hybrid work model and competitive pay of £350 per day.
  • Why this job: Gain hands-on experience in finance while working with a diverse international team.
  • Qualifications: No specific experience required, but understanding equity products is a plus.
  • Other info: This is a 6-month contract role with potential for growth.

The predicted salary is between 42000 - 58000 £ per year.

Middle Office Desk Support London / Hybrid 6-month contract £350.00 p/d PAYE

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking an individual for a Middle Office Desk Support role within the Equities Middle Office function within Market Securities Services Operations. The team covers Cash Equity, Equity Derivatives and Securities Financing. Securities Financing encompasses Prime Finance, Delta One trading, Stock borrowing and Lending, and Collateral Treasury trading. The primary purpose will be to provide proximity operational support to the Cash Equity and Prime Finance desks. There will be scope to cover other areas of Equity Derivatives in due course.

In this role, you will:

  • Oversee Trade Bookings exceptions, verification, and control monitoring of exception trade flow
  • Manage Cash and Prime Client trade flow and desks interaction to resolve T0 and T+1 exceptions.
  • Trade lifecycle management including corporate action processing, fixings, coupon calculations, trigger monitoring, break clause and expiry monitoring.
  • Liaison with our settlement teams regarding unsettled Securities, Cash Flows, outstanding Trades and reconciliation issues.
  • Work closely with extended team based in Manila, Paris, New York, London and Hong Kong.
  • Drive to improve operational robustness and risk reduction.

Requirements:

  • Demonstrate good understanding of the Equity business and products.
  • Strong understanding of operational risk.
  • Experience of working in a trade support role covering equity or debt securities is desirable but not essential.
  • Relevant experience of dealing with Front Office stakeholders.
  • Understanding of Trade lifecycle events including corporate actions events would be beneficial.
  • Proactive, confident and self-motivated with the ability to problem solve and work under pressure within a fast-paced environment.
  • Strong teamwork skills.
  • Strong written and verbal communication skills.

If you think you are up for the task and feel you meet the above criteria or are interested to hear more information, please contact me on Amy.walker@tapfin.com.

Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding.

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Contact Detail:

Talent Solutions TAPFIN Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Desk Support Specialist - Talent Solutions TAPFIN

✨Tip Number 1

Familiarise yourself with the specific products and services offered by HSBC Global Banking and Markets, especially in the Equities sector. Understanding their Cash Equity and Prime Finance operations will give you an edge during discussions.

✨Tip Number 2

Network with professionals already working in similar roles or within the company. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Brush up on your knowledge of trade lifecycle events and operational risk management. Being able to discuss these topics confidently will demonstrate your preparedness for the role and your understanding of the industry.

✨Tip Number 4

Prepare to showcase your problem-solving skills and ability to work under pressure. Think of examples from your past experiences where you've successfully navigated challenges, as this will resonate well with the hiring team.

We think you need these skills to ace Desk Support Specialist - Talent Solutions TAPFIN

Understanding of Equity Business and Products
Operational Risk Management
Trade Support Experience
Knowledge of Trade Lifecycle Events
Corporate Actions Processing
Strong Problem-Solving Skills
Ability to Work Under Pressure
Teamwork Skills
Written Communication Skills
Verbal Communication Skills
Attention to Detail
Client Interaction Skills
Proactive Attitude
Self-Motivation

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Desk Support Specialist position. Familiarise yourself with terms like 'Trade Bookings exceptions' and 'corporate action processing' to demonstrate your knowledge in your application.

Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise any previous roles in trade support or operational risk management, and showcase your teamwork and communication skills, as these are crucial for this position.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a good fit for the role. Mention specific experiences that relate to the equity business and your ability to work under pressure. This is your chance to show your enthusiasm for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a role that involves managing trade flows and operational support.

How to prepare for a job interview at Talent Solutions TAPFIN

✨Understand the Equity Business

Make sure you have a solid grasp of the equity business and its products. Brush up on key concepts related to Cash Equity, Equity Derivatives, and Securities Financing, as this knowledge will be crucial during your interview.

✨Showcase Your Problem-Solving Skills

Be prepared to discuss how you've tackled challenges in previous roles. Highlight specific examples where you successfully resolved issues under pressure, as this role requires a proactive and self-motivated approach.

✨Communicate Effectively

Strong written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics related to trade lifecycle management.

✨Demonstrate Teamwork

This role involves working closely with teams across various locations. Be ready to share experiences that showcase your ability to collaborate effectively with others, as teamwork is a key component of success in this position.

Desk Support Specialist - Talent Solutions TAPFIN
Talent Solutions TAPFIN
Location: London
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