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- Tasks: Lead a luxury retail team, ensuring exceptional customer experiences and fostering client relationships.
- Company: Join a prestigious British brand known for beautifully crafted luxury accessories.
- Benefits: Enjoy a competitive salary, commission on sales, uniform allowance, life assurance, and 33 days holiday.
- Why this job: Be part of a stylish environment where your leadership can shine and impact customer satisfaction.
- Qualifications: Experience in luxury retail and a passion for delivering outstanding service are essential.
- Other info: This role offers a unique opportunity to grow within a refined and inclusive brand culture.
The predicted salary is between 19800 - 46200 £ per year.
This prestigious British luxury accessories brand is seeking an experienced supervisor to join their team. This is a fantastic opportunity to be part of a refined retail environment where style, substance, and service come together seamlessly.
This boutique department showcases a thoughtfully curated collection of beautifully crafted leather pieces, designed for everyday sophistication. As supervisor, you will report directly to the store manager and play a vital role in delivering a consistently elevated customer experience.
Key Responsibilities:- Lead by example on the shop floor with a consultative, customer-first approach
- Build and maintain long-term client relationships to encourage loyalty and repeat business
- Support and coach team members to deliver service excellence
- Foster a warm, inclusive environment aligned with the brand’s luxury ethos
- Proven experience in a luxury retail environment, ideally in a supervisory role
- Skilled in team leadership and driving performance through coaching and example
- Passionate about delivering an exceptional customer journey from start to finish
- Naturally confident in developing meaningful client relationships
- Competitive base salary up to £33,000
- Strong commission structure on personal sales
- Uniform allowance
- Life assurance
- 33 days holiday
If you’re passionate about luxury, leadership, and delivering memorable customer experiences — we’d love to hear from you.
Luxury Supervisor employer: Retail Human Resources Limited
Contact Detail:
Retail Human Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Supervisor
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding their luxury ethos will not only help you connect with the team but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations, which can give you an edge in discussions.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of specific examples from your past experiences where you've successfully coached a team or improved customer service, as these will be crucial in demonstrating your fit for the supervisory role.
✨Tip Number 4
Stay updated on luxury retail trends. Being knowledgeable about current market trends and customer preferences will allow you to engage in meaningful conversations and show that you're proactive about the industry.
We think you need these skills to ace Luxury Supervisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the luxury accessories brand's ethos and values. Highlight your understanding of their products and how they align with your personal style in your application.
Tailor Your CV: Ensure your CV reflects your experience in luxury retail, particularly in supervisory roles. Emphasise your achievements in customer service and team leadership to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your ability to foster client relationships. Use specific examples from your past experiences to illustrate how you can contribute to the brand's success.
Highlight Relevant Skills: In your application, make sure to highlight skills such as coaching, team leadership, and customer relationship management. These are crucial for the Luxury Supervisor role and should be evident throughout your application.
How to prepare for a job interview at Retail Human Resources Limited
✨Showcase Your Luxury Experience
Make sure to highlight your previous experience in luxury retail during the interview. Discuss specific examples of how you've contributed to a high-end customer experience and any achievements that demonstrate your ability to thrive in a luxury environment.
✨Demonstrate Leadership Skills
As a supervisor, your leadership skills will be crucial. Be prepared to share instances where you've successfully led a team, coached colleagues, or resolved conflicts. This will show your potential employer that you can inspire and motivate others.
✨Emphasise Customer Relationships
Discuss your approach to building long-term client relationships. Share stories about how you've gone above and beyond for customers, as this aligns with the brand's focus on delivering an exceptional customer journey.
✨Align with the Brand's Ethos
Research the brand thoroughly and understand its values and ethos. During the interview, express how your personal values align with theirs, particularly regarding service excellence and creating an inclusive environment.
