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- Tasks: Join us as a Sales Assistant, delivering top-notch service and maximising sales.
- Company: PTS is a leading supplier of plumbing and heating products with over 90 branches.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a fun, inclusive team while making a real impact on customer satisfaction.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a can-do attitude matter most!
- Other info: Flexible shifts with plenty of notice to fit your schedule.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The role: As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The PTS Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Key Responsibilities:
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
You: As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas. We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
PTS Sales Assistant - flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Sales Assistant - flexible hours
✨Tip Number 1
Familiarise yourself with the products and services we offer at PTS. Understanding our range, from boilers to bathroom suites, will not only boost your confidence but also help you engage effectively with customers, showcasing your knowledge during interactions.
✨Tip Number 2
Demonstrate your flexibility in working hours during the interview process. Since the role requires adaptability, highlighting your willingness to work additional hours, especially during peak seasons, will show that you're committed to delivering excellent customer service.
✨Tip Number 3
Emphasise your teamwork skills. As a Sales Assistant, you'll be part of a branch team, so sharing examples of how you've successfully collaborated with others in previous roles can illustrate your ability to contribute positively to our inclusive environment.
✨Tip Number 4
Prepare to discuss your customer service experience. Since this role is customer-facing, being ready to share specific instances where you've gone above and beyond for customers will demonstrate your commitment to providing first-class service.
We think you need these skills to ace PTS Sales Assistant - flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you exceeded sales targets or provided exceptional customer service, as these are key aspects of the Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your flexibility with working hours and your commitment to delivering outstanding customer service, which aligns with the company's values.
Highlight Teamwork Skills: Since the role involves working within a team, be sure to include examples of how you've successfully collaborated with others in past positions. This will demonstrate your ability to contribute positively to the branch environment.
Showcase Product Knowledge: If you have any knowledge of plumbing and heating products, mention it in your application. If not, express your eagerness to learn about the products and how this knowledge can help you serve customers better.
How to prepare for a job interview at City Plumbing
✨Show Your Enthusiasm
As a Sales Assistant, your enthusiasm can set you apart. Make sure to express your passion for customer service and sales during the interview. Share examples of how you've gone above and beyond to help customers in the past.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating before the interview. Being knowledgeable about the items you'll be selling will demonstrate your commitment and readiness to assist customers effectively.
✨Highlight Teamwork Skills
Since the role involves working within a team, be prepared to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team's success or helped resolve conflicts.
✨Flexibility is Key
Emphasise your willingness to work flexible hours, especially during peak seasons. Discuss any previous experiences where you adapted your schedule to meet business needs, showcasing your dedication to providing excellent customer service.
