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- Tasks: Coordinate and supervise commercial contracts and vessel operations daily.
- Company: Join a leading marine services company in Aberdeen.
- Benefits: Enjoy a permanent, full-time role with potential for growth.
- Why this job: Be part of a dynamic team focused on maximising voyage performance and customer satisfaction.
- Qualifications: Bachelor's degree in maritime studies and 4 years of relevant experience required.
- Other info: Local candidates in Aberdeen with UK work rights preferred.
The predicted salary is between 36000 - 60000 £ per year.
FT Recruitment Group are recruiting on behalf of our client for an Operations Coordinator based in Aberdeen on a Permanent, Full Time basis. Working with a leading marine services company, the role will be responsible for the execution, implementation, and supervision of commercial contracts, time charters, and spot voyages for vessels under our client’s commercial management, with a focus on maximizing voyage performance.
Main duties include:
- Execute and supervise assigned commercial contracts, time charters, and spot voyages.
- Serve as daily operational contact for shipowners, managers, and assigned vessels.
- Ensure vessels comply with all charter party obligations and take corrective action when needed.
- Monitor vessel performance, voyage profitability, and contract compliance.
- Administer hire/freight invoicing, expenses, claims, and voyage reporting into the operational system.
- Appoint agents, order bunkers, and instruct vessels in line with procedures.
- Handle performance, off-hire issues, and charter hire invoicing for time/bareboat charters.
- Prepare laytime and demurrage calculations.
- Visit assigned vessels annually when cost-effective and brief/debrief Masters.
- Ensure strong customer relations and lead operational review meetings.
- Generate reports and analytics to support operational decision-making.
- Maintain voyage accounts, administration and reporting to measure effectiveness of vessel.
- Handle customer complaints professionally, involving Legal and other departments as needed.
Suitable candidates should have the following:
- Bachelor’s degree / Higher Vocational Education in maritime studies or equivalent.
- Minimum 4 years of experience in a maritime commercial role or seagoing experience as a deck officer.
- Strong operational and contractual understanding of commercial shipping.
- Strong problem solving, communication and interpersonal skills.
- Customer focused approach, with the ability to understand client needs and deliver tailored service solutions.
- Adaptable & Assertive - flexible under pressure with the confidence to make decisions quickly.
- IT proficient, comfortable with MS Word, Excel, PowerPoint, and voyage admin systems.
Candidates should be based locally to Aberdeen, and must hold the Right to Work in the UK.
Contact Detail:
FT Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Familiarise yourself with the marine services industry, especially focusing on commercial contracts and time charters. Understanding the nuances of these areas will help you stand out during discussions with our team.
✨Tip Number 2
Network with professionals in the maritime sector, particularly those who have experience in operational roles. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your problem-solving skills and ability to handle customer relations effectively. Real-life scenarios can showcase your fit for the role.
✨Tip Number 4
Stay updated on current trends and challenges in the maritime industry. Being knowledgeable about recent developments can help you engage in meaningful conversations during interviews and show your commitment to the field.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maritime operations and commercial roles. Emphasise your problem-solving skills and any specific achievements related to contract management or vessel performance.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities of the Operations Coordinator role. Mention your understanding of commercial contracts and your ability to maintain strong customer relations, showcasing how you can add value to the company.
Highlight Relevant Qualifications: Clearly state your educational background, especially if you have a degree in maritime studies or equivalent. Include any certifications or training that relate to maritime operations or commercial shipping.
Showcase Your IT Skills: Since the role requires proficiency in MS Word, Excel, PowerPoint, and voyage admin systems, mention any relevant experience you have with these tools. Provide examples of how you've used them in previous roles to enhance operational efficiency.
How to prepare for a job interview at FT Recruitment Group
✨Know Your Maritime Stuff
Make sure you brush up on your maritime knowledge, especially regarding commercial contracts and vessel operations. Being able to discuss specific examples from your experience will show that you understand the industry and can handle the responsibilities of the role.
✨Demonstrate Problem-Solving Skills
Prepare to share instances where you've successfully resolved issues in a maritime context. Highlight your ability to think on your feet and make quick decisions, as this is crucial for the Operations Coordinator position.
✨Showcase Your Communication Skills
Since you'll be the main contact for shipowners and managers, it's essential to demonstrate strong communication skills. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've built relationships in previous roles.
✨Be Customer-Focused
Understand the importance of customer relations in this role. Be prepared to talk about how you've tailored services to meet client needs in the past, and how you plan to maintain strong relationships with stakeholders in this new position.
